I haven't taken full advantage of the lumbar support yet because years of sitting in a bad chair got me into the habit of leaning forward too much but I do feel it there when I force myself to sit back. I'm hoping it will help when I have to sit at the computer for a long time.The adjustable armrests are the best part. I have a torn shoulder and keeping my arms level as I type takes a lot of the discomfort away. The variety of adjustments one can make is nice to have as well. It didn't cost much but it feels like a luxury.
I am very satisfied with my purchase. I’m still learning how to adjust it but have not reached the desired points. I think I need to go to the store for help.
This chair was the easiest thing to put together! Instructions were absolutely dummy proof! Every screw was individually wrapped and labeled!!! The chair itself is comfortable and supports my back well. Would highly recommend!! Delivery was within one day! I am impressed!