Bought this chair in Q2/2020 as I wanted a decent office chair to work from home. Our company had a stay-at-home order in place since March due to COVID. I like everything about the chair except 1 thing. The up-down lift will occasionally start slipping and the chair basically inches downward when I'm sitting on it. I'm of average weight I could stand to lose a few pounds but not terribly overweight. Anyway I have to standup pull the life control and raise it back up. It doesn't do it all the time but it gets annoying.
The chair is exactly what I saw in the Staples store. Good quality controls all work and it's comfortable. But not the best comfortable chair with ergonomic.