I USUALLY GO IN THE STORE TO PURCHASE MOST OF MY OFFICE SUPPLIES. LATELY I HAVE BEEN SEARCHING ONLINE WITH STAPLES FOR MY NEEDS AND DISCOVERED HOW EASY IT IS TO PURCHASE AND IN MOST CASES HAVE IT DELIVERED FOR FREE. SUCH AS THIS 8 REAM OF PAPER; I RECEIVED AN INSTANT SALE PRICE(A GOOD ONE TOO) AND FREE DELIVERY. CAN'T BEAT THAT. WHO WANTS TO GO IN AND CARRY A HEAVY BOX OF PAPER TO PUT IN YOUR TRUNK. NOT ME. OH AND IT WAS DELIVERED THE NEXT DAY I ORDERED IT. AND JUST IN TIME I DIDNT REALIZE HOW LOW I WAS GETTING. SO GREAT JOB STAPLES.
I called in an order in the afternoon hours one day and the customer service person said I would have the delivery tomorrow and would someone be available to receive the order between 9:00 AM and 12:00 noon. I reply I would be available. The next morning at 8:10 AM the door bell rang and here was the Staples delivery service with my order. What great service! When I placed the order I wasn't expecting the order until 2 days later due to the later hour of the day when it was place. To receive the items in less than 24 hours was amazing and unexpected. The delivery charge was "FREE" because the amount of the delivery was over the minimum. Great service is going above and beyond a persons expectations. That's what Staples did here! The Staple brand multiuse copy paper I ordered always preforms well with my printer and scanner equipment.
A great deal came to me through a web advertisement hard to resist an excellent bargain. Whenever I see a great buy of course I will buy it. Staples has come a very long way in my estimation than they were in the past at least in my neighborhood. the level of customer service has truly gone to new heights. Not sure if it is individual store management or if this service oriented change is coming about throught the whole company I would rather spend more money and get some customer service than get a bargain with nobody caring about their customers. Thank you Staples.
I purchased a case of paper and was happy to see the sale price. It was not until my shipment arrived that I realized this case only included 8 reams. I have never before purchased a case of paper that included anything other than 10 reams. So what seemed like a great bargain turned out to not be as good a deal as I thought since I was receiving 20% less paper.