I haven't actually used the paper yet. I was getting low and thought I'd better stock up before a crisis hit. I can say that the way each ream came packaged and all five reams packaged together for shipping is high quality. Serious packaging would be kind of a waste of time for shoddy paper and judging by everything else I've bought from Staples I immediately thought of them when I thought of paper.
The quality is on par with any other paper manufacturer. The do produce a little more paper dust than some of the others but so far I have not had any of Staples paper cause a jam. Buy with confidence.