I could not for the life of me get the arms to connect to both the back and the seat. The curve of the arm wasn't right. (Yes I checked and had the arms on the correct sides). Had my husband look at it too and he agreed.
I needed a decent home office chair. Nothing overly fancy but something with arms good back support and on wheels. This is exactly what I wanted and it was ON SALE. And the sale price made me splurge and pay for someone to come to my house and put it together (as it's sold unassembled). Thank goodness I did that.