Screw shafts where armrests connect to back rest did not quite align and that complicated assembly which required considerable force and skillful coordination. I finally succeeded after much trial and failure. Otherwise chair met expectations.
Response from StaplesBy April 14, 2025
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
I love the chair. It's very comfortable and gives me great support for my back. It's a decent chair for the price. However putting it together was extremely frustrating. None of the holes lined up exactly so I had to keep adjusting the arms and the seat and I had to literally force some of the screws in the holes because they wouldn't catch to screw in. Maybe Staples needs to go back to their distributor and ask for a better quality control. Other than that it's a good chair.