I bought this chair because it was a great sale price. I purchased online rather than in person and there's always a downside to that. If I had gone into the store and tested out this chair it's likely I would not have chosen it. The seat is way too narrow once assembled the arms going down the sides need more wiggle room. It was also difficult to put together as the arms would not lie flat under the seat in order to even get the screws to catch. After several tries I finally got it assembled. Not a bad chair for the cost but would have chosen something else if bought in person.
The chair is a bit stiff and it was a little difficult to put together but overall it's well worth the price.
Written by a customer while visiting Staples
Customer Rating
3
Comfortable Modern Chair
on April 25, 2024
Posted by: K.C.
[This review was collected as part of a promotion.] Overall I like the Cartwright chair. It has a modern look and feels sturdy. The seat is super comfortable - the bottom pad is solid but cushiony with a lot of room and the mesh back is breathable with good support. The chair disappoints me when it comes to adjustability and assembly. Adjustability-wise it's easy to move up and down but I had trouble getting the backrest to cooperate. It will not tilt despite following instructions on how to get it to tilt. The assembly was also a bit of a challenge. The instructions were clear and helpful but the armrests did not want to cooperate. I have assembled many pieces of furniture before so I don't think it was a user error. The armrests did not want to go on. I had to set them just perfectly to get the screws to start threading. Once they were started I resorted to power tools to get them in because the hex tool sent with the chair was not effective in getting the screw all the way in.
This chair is well built and comfortable. It came with the most complete set of instructions I’ve ever seen with furniture. The hardware was separated into little plastic bags and labeled for each step of the instructions. Some of the holes didn’t line up well initially but I was able to get it together eventually. I do really like this chair and would purchase it again.