The ordering & delivery was fine. Previously I purchased photocopy paper in your store and for convenience went to your site to order enough paper to avoid carrying it from the store. Unfortunately the paper randomly jams in my Dell printer. I have not had this problem with the Dell printer with any other paper. I ordered this paper because it is acid free. It jams about 50% of the time. It is too heavy and too much trouble to return the entire box. I'm hoping I will figure out a way to keep the paper from jamming.