Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
158
4 Stars
26
3 Stars
9
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
1
Not impressed.
on April 25, 2026
Posted by: Definitely not
This product is horrible and needs some serious redesign and QC. First off, it came with an unbelievable number of razor sharp corners and exposed edges that had to be filed and sanded to stop causing actual bleeding cuts. In addition, the main control board errors out at least twice per month. The worst part: the knobs for the burners and oven temp settings are so incredibly easy to rotate without a proper press-lock, that we’ve just burned probably the 6th meal in 2026 after accidentally breathing near the oven temp knob. We have 4 Frigidaire appliances in the kitchen and only one - the dishwasher - has been good to us. Absolutely going to another brand following the kitchen remodel.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 28, 2026
Good day, valued consumer! Thank you for taking the time to share such detailed feedback, and I’m very sorry to hear about the experience you’ve had. What you’ve described is understandably frustrating and concerning, especially the sharp edges that caused injury, the recurring control board errors, and the burner/oven knobs that are too easily adjusted, leading to unintended cooking issues. I can absolutely understand how all of this together would create a strong sense of disappointment and loss of confidence in the product.
Safety and usability are core expectations for any appliance, and I’m truly sorry that your experience did not reflect that standard. Feedback like yours is important because it highlights areas where design, quality control, and user experience clearly need closer attention and improvement.
I also hear your frustration, given that you own multiple appliances from us and have had mixed experiences across them. That inconsistency is not what we aim for, and I understand why you’re considering other brands moving forward.
We do appreciate you bringing these concerns forward, even though your experience has been difficult, as it helps us identify where improvements are needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Safety and usability are core expectations for any appliance, and I’m truly sorry that your experience did not reflect that standard. Feedback like yours is important because it highlights areas where design, quality control, and user experience clearly need closer attention and improvement.
I also hear your frustration, given that you own multiple appliances from us and have had mixed experiences across them. That inconsistency is not what we aim for, and I understand why you’re considering other brands moving forward.
We do appreciate you bringing these concerns forward, even though your experience has been difficult, as it helps us identify where improvements are needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Range
on April 24, 2026
Posted by: Squarehead 1056
[This review was collected as part of a promotion.] Very versatile. Looks good. Cooks well. Our best electric range yet.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 24, 2026
Thank you for your great feedback! We're delighted to hear the range is versatile, performs well, and looks great in your space. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my new range!
on April 20, 2026
Posted by: JennyK70
[This review was collected as part of a promotion.] I haven't been using it very long, but we have tried to use all of the settings. The air fry is great! Very pleased and it is a beautiful range.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear you’re enjoying your new range and that the air fry feature is working great for you. It’s wonderful to know you’re pleased with both its performance and design. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous appliance
on April 18, 2026
Posted by: tsut42
[This review was collected as part of a promotion.] Nice upgrade to our kitchen, great function and style
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 21, 2026
Hello there, Tsut42! Thank you for your feedback!
We’re happy to hear your new appliance has been a nice upgrade to your kitchen and that you’re enjoying both its function and style. It’s great to know it’s fitting in well and meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
— Maico
We’re happy to hear your new appliance has been a nice upgrade to your kitchen and that you’re enjoying both its function and style. It’s great to know it’s fitting in well and meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 10, 2026
Posted by: adel 4319
[This review was collected as part of a promotion.] The oven works fine, but very disappointed with the dimensions. The stove is 30 in in the front and 29and a half in the back, so there is a gap that we did not know was going to be there since the layout for the kitchen used the specs that were provided
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi adel 4319, thank you for sharing your feedback, and we’re glad to hear the oven is working well. We understand how disappointing it can be to encounter an unexpected gap after installation, especially when you planned your kitchen layout based on the provided specifications.
To help ensure the unit is positioned as intended, you may want to check that the range is fully pushed back against the wall, that the flooring is level, and that the anti-tip bracket (if installed) is not preventing the unit from sitting flush. In some cases, slight variations in cabinetry or flooring can also contribute to small gaps.
If you’d like further assistance or clarification on the specifications for your model, we recommend reaching out to our team via live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. They’ll be happy to review your setup and provide guidance.
We appreciate your feedback and the opportunity to assist. — Reed
To help ensure the unit is positioned as intended, you may want to check that the range is fully pushed back against the wall, that the flooring is level, and that the anti-tip bracket (if installed) is not preventing the unit from sitting flush. In some cases, slight variations in cabinetry or flooring can also contribute to small gaps.
If you’d like further assistance or clarification on the specifications for your model, we recommend reaching out to our team via live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. They’ll be happy to review your setup and provide guidance.
We appreciate your feedback and the opportunity to assist. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
seems to work fine, but some things are frustrating.
on April 3, 2026
Posted by: tiCreativeMedia
[This review was collected as part of a promotion.] I have yet to try the air fryer, but so far the one burner I have used is working. Knobs are impossible to read, and the timers don't automatically start when you set the time. If you forget to press Timer again to confirm, it just shuts off. Nothing I've ever had before does that, so I constantly forget. Just burned some food the other day because of it. The rings on the main burner dont mean anything like my old stovetop.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 6, 2026
Hello tiCreativeMedia, thank you for sharing your feedback on your Frigidaire stovetop model PCFE3080AF. We’re glad to hear that the burner you’ve used is working, and we understand your concerns about the knobs, timers, and burner indicators.
For the timer issue, please ensure that after setting the desired time, the Timer button is pressed again to start the countdown—this is how the appliance is designed to operate. To avoid accidental shutdowns, it may help to double-check that the timer starts immediately after setting it.
Regarding the knobs and burner markings, the rings indicate approximate burner size and power levels, which may differ from older stovetop models. Ensuring proper placement of pots and pans can help optimize performance and safety.
If you need further guidance or troubleshooting, we recommend connecting with our Consumer Care Team. You can reach them via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET. They can walk you through tips for using the timer and burners effectively.
We appreciate your feedback and the opportunity to assist. — Reed
For the timer issue, please ensure that after setting the desired time, the Timer button is pressed again to start the countdown—this is how the appliance is designed to operate. To avoid accidental shutdowns, it may help to double-check that the timer starts immediately after setting it.
Regarding the knobs and burner markings, the rings indicate approximate burner size and power levels, which may differ from older stovetop models. Ensuring proper placement of pots and pans can help optimize performance and safety.
If you need further guidance or troubleshooting, we recommend connecting with our Consumer Care Team. You can reach them via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET. They can walk you through tips for using the timer and burners effectively.
We appreciate your feedback and the opportunity to assist. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look and oven function but the glass top is horrible
on March 27, 2026
Posted by: Carissa B
[This review was collected as part of a promotion.] I'm conflicted because while I like the look and function of the oven (esp steam bake) there's already scratches in the glass top. This happened within the first week so it's frustrating that it happened so easily. I bought a special cleaner just for glass stovetops and it doesn't get it entirely clean. Overall, it's much better than the 30yr old range it replaced, but it could be better.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 31, 2026
Hello Carissa B,
Thank you for your feedback! We’re glad to hear you’re enjoying the look and oven performance, especially the steam bake feature, and that it’s a big improvement over your previous range.
We’re sorry to hear about the scratches on the glass cooktop and the cleaning concerns. We understand how frustrating that can be and truly appreciate you bringing it to our attention—your comments will be shared with our product team.
If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Thank you for your feedback! We’re glad to hear you’re enjoying the look and oven performance, especially the steam bake feature, and that it’s a big improvement over your previous range.
We’re sorry to hear about the scratches on the glass cooktop and the cleaning concerns. We understand how frustrating that can be and truly appreciate you bringing it to our attention—your comments will be shared with our product team.
If you need assistance, please connect with us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very impressed
on March 16, 2026
Posted by: Carlow22
[This review was collected as part of a promotion.] We purchased a fridge, stove and dishwasher.
All are working extremely well and I am impressed right now.
All are working extremely well and I am impressed right now.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your feedback! We’re thrilled to hear that your fridge, stove, and dishwasher are all performing well and that you’re impressed with their performance.
We appreciate you choosing our brand and hope your appliances continue to serve you reliably for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope your appliances continue to serve you reliably for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com