Customer reviews from frigidaire.com
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
122
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
6
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
It is a very good oven but as far as professional ovens go, it doesn't compare to Viking
on September 21, 2025
Posted by: chuckeles
[This review was collected as part of a promotion.] It is a very good oven as far as professional ovens go, it does not compare to my last Viking oven. The air fryer rack is too snug, and it drags / scrapes the sides on all track levels It has to be manhandled to insert or remove. Oven temp settings are a little tricky to set at right temp. Preheat will say it is 350 degrees, but it will only read 315 with a oven thermometer. It takes about 10 minutes or longer for it to taper off and reach the desired 350 degrees. I normally set it at 50 degrees higher than the desired temp I want, and after the preheat light goes out, I drop it to desired temp. The fan runs whenever the oven is on, it only goes off when the oven cools down
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 23, 2025
Thank you for your detailed feedback on the 30" Electric Range with No Preheat and Air Fry. We appreciate your insights and understand how important precise temperature control and ease of use are in a professional kitchen setting. We’re sorry to hear about the challenges with the air fryer rack and temperature accuracy. Your comments regarding the snugness of the rack and the oven’s heating behavior have been shared with our product development team to help guide future improvements. If you haven’t already, please feel free to contact our support team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2025
Posted by: syd 50
[This review was collected as part of a promotion.] exceeds my expectations, takes a little long to preheat, but otherwise the oven works great
Response from frigidaire.comBy John, Online Outreach Specialist, October 15, 2025
Hello, Syd 50. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! _john
Written by a customer while visiting frigidaire.com
Customer Rating
5
New appliances
on October 17, 2025
Posted by: Nickvegas
[This review was collected as part of a promotion.] Love my new Frigidaire products. Best I have owned!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
the keep-warm knob cannot work. The keep-warm still hot even the knob turned to Off position.
on November 26, 2025
Posted by: Jack Wu
[This review was collected as part of a promotion.] The quality of Frigidaire products seems coming down. Mt previous range from Frigidaire last a long with excellent quality. But now my brand new range just put in then Have a problem.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 28, 2025
Hi Jack! Thank you for taking the time to share your experience with us. We’re very sorry to hear that your new range is already having issues. We understand how disappointing it can be when a product doesn’t meet the quality you’ve come to expect, especially after having a positive experience with your previous Frigidaire appliance.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Backlit knobs too bright
on December 4, 2025
Posted by: Babs m
Just installed and used it . The backlit knobs are so bright it is difficult to read the knobs. I find this unacceptable. I may return.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 8, 2025
Hi Babs m! Thank you for sharing your feedback with us. We’re sorry to hear that the brightness of the backlit knobs is making them difficult to read — we understand how frustrating that can be. If you’d like further assistance or would like us to take a closer look, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm ET, and Saturday 9:00 am–6:00 pm ET. We're here to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional
on December 18, 2025
Posted by: PLavan
[This review was collected as part of a promotion.] Beautiful Range and love how the knobs don't turn so easy!
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 18, 2025
Hello PLavan!
Thank you for sharing your feedback on your Frigidaire Professional Electric Range! We’re thrilled to hear you love the design and the control knobs. It’s great to know it’s making your cooking experience both stylish and convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional Electric Range! We’re thrilled to hear you love the design and the control knobs. It’s great to know it’s making your cooking experience both stylish and convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
great new stove
on December 18, 2025
Posted by: Bellas Dad
[This review was collected as part of a promotion.] Love the new stove, only gripe is the numbers on the burner knobs are a little small and hard to see for my old eyes!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Profesional Model Appeal
on December 19, 2025
Posted by: Mark7810
[This review was collected as part of a promotion.] We were drawn to the appearance of the professional model. It looks great in our kitchen. We love the oven rack slide. Overall, the racks and interior of the oven felt more sturdy than other models. For our first meal, we cooked with the temperature probe and the food was amazing. Care of the glass top is always a concern. I wish there was something we could use to protect the surface while cooking. With regards to the controls, I wish the knobs had a stronger detent when selecting. There is some play in the position which was surprising for a professional series. Overall, we are happy with our purchase.
Written by a customer while visiting frigidaire.com