Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.6
(204 Reviews)
Rating breakdown 204 reviews
5 Stars
158
4 Stars
26
3 Stars
9
2 Stars
3
1 Star
8
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
great new stove
on December 18, 2025
Posted by: Bellas Dad
[This review was collected as part of a promotion.] Love the new stove, only gripe is the numbers on the burner knobs are a little small and hard to see for my old eyes!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional
on December 18, 2025
Posted by: PLavan
[This review was collected as part of a promotion.] Beautiful Range and love how the knobs don't turn so easy!
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 18, 2025
Hello PLavan!
Thank you for sharing your feedback on your Frigidaire Professional Electric Range! We’re thrilled to hear you love the design and the control knobs. It’s great to know it’s making your cooking experience both stylish and convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional Electric Range! We’re thrilled to hear you love the design and the control knobs. It’s great to know it’s making your cooking experience both stylish and convenient!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent range
on December 6, 2025
Posted by: vikki25
Looks great, works great, easy to use. Definitely helps the food to taste better, I don't know why, but it does.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 9, 2025
Hi there. Thank you for sharing your feedback! We’re delighted to hear that your appliance looks great, works well, and is easy to use. It’s wonderful to know it’s helping enhance your food experience!
We appreciate your review and hope your appliance continues to serve you reliably for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your review and hope your appliance continues to serve you reliably for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Backlit knobs too bright
on December 4, 2025
Posted by: Babs m
Just installed and used it . The backlit knobs are so bright it is difficult to read the knobs. I find this unacceptable. I may return.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 8, 2025
Hi Babs m! Thank you for sharing your feedback with us. We’re sorry to hear that the brightness of the backlit knobs is making them difficult to read — we understand how frustrating that can be. If you’d like further assistance or would like us to take a closer look, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm ET, and Saturday 9:00 am–6:00 pm ET. We're here to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
the keep-warm knob cannot work. The keep-warm still hot even the knob turned to Off position.
on November 26, 2025
Posted by: Jack Wu
[This review was collected as part of a promotion.] The quality of Frigidaire products seems coming down. Mt previous range from Frigidaire last a long with excellent quality. But now my brand new range just put in then Have a problem.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 28, 2025
Hi Jack! Thank you for taking the time to share your experience with us. We’re very sorry to hear that your new range is already having issues. We understand how disappointing it can be when a product doesn’t meet the quality you’ve come to expect, especially after having a positive experience with your previous Frigidaire appliance.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
One of the heating elements cannot stop heating.
on November 14, 2025
Posted by: Yunjian
[This review was collected as part of a promotion.] I got the brand new range PCFE3080AF delivered today (11/14/2025). However, the warm zone cannot stop heating even after turning the knob to "OFF" forever. Tried more than 4 hours, and still heating with Hot Surface light on (all knobs turned OFF position as shown in the pic.). As it is brand new, I don't like the range being repaired but replaced with another brand NEW one.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 17, 2025
Hi there, Yunjian! Thank you for reaching out and sharing your experience with your new Frigidaire range, model PCFE3080AF. We completely understand how concerning it is when a brand-new appliance is not functioning properly, especially when the warm zone continues heating despite being turned off. We sincerely apologize for the inconvenience and frustration this has caused.
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
We appreciate you working with our Customer Care Team to resolve this issue. We see that a service appointment has been scheduled on 11/27 to further diagnose the unit. While we understand your preference for a replacement rather than repair, the service visit will help determine the safest and most effective resolution.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We deeply apologize for your recent experience and thank you for bringing this to our attention. We hope to get this resolved promptly so you can enjoy your new range as intended.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New appliances
on October 17, 2025
Posted by: Nickvegas
[This review was collected as part of a promotion.] Love my new Frigidaire products. Best I have owned!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2025
Posted by: syd 50
[This review was collected as part of a promotion.] exceeds my expectations, takes a little long to preheat, but otherwise the oven works great
Response from frigidaire.comBy John, Online Outreach Specialist, October 15, 2025
Hello, Syd 50. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! _john
Written by a customer while visiting frigidaire.com