Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9+ / S9 FE+ Book Cover Keyboard Slim - Black
Average customer rating
4.2
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
33
4 Stars
14
3 Stars
4
2 Stars
3
1 Star
4
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9+ / S9 FE+ Book Cover Keyboard Slim - Black
Customer Rating
4
A Superior Keyboard Book Cover for my Tab S9+
on June 5, 2024
Posted by: Croatianman
from Westchester County, NY
Expertise:Intermediate
I bought the Book Cover Keyboard for my Tab S9+ . It Performs so well and makes using the Tablet easy. Works seamlessly with the Tab S9+. It helps protect the Tablet , the magnetic connections are strong, solid, with no issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Falls apart
on February 13, 2025
Posted by: Britt
Expertise:Intermediate
I have not had this that long and I am already missing 2 keys that feel off and are not able to be put back on. Missing an "a" on a keyboard and trying to type is not very fun.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 20, 2025
Hey Britt,
It’s great to hear from you and thank you for letting us know how your Book Cover Keyboard for Galaxy Tab is working out for you. One of the home row keys is the “A,” and it is very important for a keyboard’s functionality. We understand having your keyboard for your Galaxy Tab allows for you to be productive so let’s discover how we can resolve your keyboard keys and get you back up and typing. Samsung stands behind the quality of its products, offering a warranty that safeguards against any manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each individual product. With this warranty, customers can have peace of mind knowing that their investment is protected throughout this period, ensuring that they enjoy the reliability and performance expected from Samsung. Let's get you set up; please reach out to our Samsung Support Team to learn more about your keyboard. We look forward to hearing from you. We thank you for reaching out and we thank you for choosing to be a part of the Samsung community! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
It’s great to hear from you and thank you for letting us know how your Book Cover Keyboard for Galaxy Tab is working out for you. One of the home row keys is the “A,” and it is very important for a keyboard’s functionality. We understand having your keyboard for your Galaxy Tab allows for you to be productive so let’s discover how we can resolve your keyboard keys and get you back up and typing. Samsung stands behind the quality of its products, offering a warranty that safeguards against any manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each individual product. With this warranty, customers can have peace of mind knowing that their investment is protected throughout this period, ensuring that they enjoy the reliability and performance expected from Samsung. Let's get you set up; please reach out to our Samsung Support Team to learn more about your keyboard. We look forward to hearing from you. We thank you for reaching out and we thank you for choosing to be a part of the Samsung community! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US