Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Average customer rating
4.6
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
393
4 Stars
97
3 Stars
27
2 Stars
10
1 Star
7
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Posted by: ED80
from Des Moines, IA
Verified Purchase:Yes
Should have done more research on battery life. Very disappointed that even in battery saver the battery has less than 2 day of wear time.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, April 18, 2025
Good day ED80,
Thank you for taking the time to share your thoughts with us about the Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed on the charger. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your thoughts with us about the Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed on the charger. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life concerns
on September 17, 2024
Posted by: Jamesburd
from WA
Expertise:Beginner
Good product but the battery lasts less than 36hrs so its not practical for long hikes or camping,
Features
4
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, September 19, 2024
Thanks for the outreach, James. We see that you reached out to tell us how you feel about the Galaxy Watch FE and we appreciate your honesty while doing so. The Galaxy Watch FE comes equipped with Samsung Health, providing you with an in-depth understanding of your health and offering valuable tools to assist you in reaching your fitness targets. With the Galaxy Watch FE, you can enjoy a range of convenient features right from your wrist. This watch seamlessly syncs with your other Galaxy devices, ensuring a smooth and integrated user experience. You can effortlessly listen to your favorite music, take control of your smartphone camera, make payments, and perform various other tasks from anywhere, all from the convenience of your wrist. Whether it's making calls, sending texts, or staying connected, the Galaxy Watch FE offers unparalleled convenience and functionality. If you continue to experience short battery life, we recommend checking out the link attached for options that should help optimize your watch's performance so that you can get back to enjoying the great features this watch offers. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
I LOVE THISBWATCH!
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The ONLY downfall that I have ran across with my new Galaxy FE Watch is the battery life. Even at a full charge in the morning it's already dead and that with all the "gesture" features turned off as I though that would prolong the battery life throughout the day. It did help, but not enough to make it through the entire day and STILL have enough to be able to use the overnight "sleep" features. Still overall, that is the ONLY feature that is NOT up to par with the rest of the device and it's features. STILL definitely worth it and just a small price to pay for this awesome device! Very pleased with my purchase, despite the not so great battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Another great product by SAMSUNG
on October 31, 2024
Posted by: 5xchampz
[This review was collected as part of a promotion.] The WATCH FE Is a must have if you like me are a first time user..The WATCH Fe has easy to understand and has many features that are easy to navigate. THE Ai is useful and not us4less like most...I'll recommend this product it's another great product from samsung
Value
4
Written by a customer while visiting Samsung US
Posted by: Cheryl
from Greenville, SC
Verified Purchase:Yes
Love this watch. Features are great, health, activity are very helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
Hey there Cheryl,
Thank you for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy FE. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's so wonderful to hear that you have fallen in love with your Galaxy Watch FE's health tracking features. We love to hear it! Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thank you for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy FE. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's so wonderful to hear that you have fallen in love with your Galaxy Watch FE's health tracking features. We love to hear it! Feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY WATCH FE
on April 14, 2025
Posted by: SilverRain
It's a great Samsung Galaxy Watch with cool features
Response from Samsung USBy R&R Team, April 17, 2025
Hello SilverRain,
Thank you for taking the opportunity to share your experience with using the Samsung Watch FE. We appreciate your sentiments as we strive to improve the functionality and design of our product line. We're ecstatic to hear that you have fallen in love with your Galaxy Watch FE features. If you would like to provide any other feedback with us o if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thank you for taking the opportunity to share your experience with using the Samsung Watch FE. We appreciate your sentiments as we strive to improve the functionality and design of our product line. We're ecstatic to hear that you have fallen in love with your Galaxy Watch FE features. If you would like to provide any other feedback with us o if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Customer Rating
2
New Galaxy Watch FE
on July 21, 2024
Posted by: Tgr1605
I haven't been able to sink my watch to my galaxy s9
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for reaching out to us! We always look forward to the chance to assist you. This Galaxy Wearable is compatible with select devices using Android 10.0 and later, with at least 1.5 GB of RAM. Supported devices may vary by carrier and device. Some features may not be available. For best results, connect with compatible Samsung Galaxy devices. As long as your device meets these standards, it should be able to connect to the watch. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Poor build quality
on July 10, 2025
Posted by: Paul
It broke on my first day of using it. It sustained water damage after I fell into a lake.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Good day Paul,
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US