Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Average customer rating
4.6
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
393
4 Stars
97
3 Stars
27
2 Stars
10
1 Star
7
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Posted by: Fionn
from Md
Expertise:Expert
Verified Purchase:Yes
The watch works great wish the battery was a bit bigger
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Watch Battery
on May 21, 2025
Posted by: Silves
Watch battery last less than 24 hours. I charged the watch and within the first 4 hours the watch use nearly 40% of its power. Right now I am at 21 hours of charge time and I have 12% of my battery power available.
Response from Samsung USBy R&R Team, May 22, 2025
Hello there Silves,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch FE. We appreciate your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors can be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch FE battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch FE. We appreciate your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors can be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch FE battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my needs
on June 8, 2025
Posted by: Diymotomom
[This review was collected as part of a promotion.] I dont use even close to a fraction of the functions and have no idea what it is capable of. Was looking to replace active2 and wanted the classic as I love the turning bevel feature but they were too big for my tiny wright. This watch is very bery similar to the active 2 so its perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A gift for my son
on June 15, 2025
Posted by: Boricua
[This review was collected as part of a promotion.] My son love it he is a submarine sailor leaving in Hawaii currently in a submarine USS Hawaii (SSN-776). (Proud mama here ). The watch interestingly works well still under water. When he is on duty at the base all his device (phone, ear buds, watch, smart sunglasses link without any issues. He gets it wet all the time and is very resistant to the water and his clumsiness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Need Samsung say anymore
on June 15, 2025
Posted by: 210TumTeezy
[This review was collected as part of a promotion.] I use my galaxy watch to track my workouts walks time schedules meetings phone calls I can make so conveniently right off the wrist. Sizes are nice as well as the dynamic customizable watch faces you can play with. Touch screen is beautiful and if ever dropped this bad boy is worth every penny for most durable in the class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy FE review
on June 16, 2025
Posted by: Watchout
[This review was collected as part of a promotion.] I use my watch to find my phone and keep track of time the most. The timer is very important because I have several timed schedules I use with my job.
The hands free ability to receive calls when my phone isn't close by is a convenient feature. The watch has made me more aware of my steps in a day, and it challenges me on the weekends and days off to keep up the pace.
The hands free ability to receive calls when my phone isn't close by is a convenient feature. The watch has made me more aware of my steps in a day, and it challenges me on the weekends and days off to keep up the pace.
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Salutations Watchout,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're ecstatic to hear that you've been enjoying the awesome features and functionality that your Galaxy Watch FE offers. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're ecstatic to hear that you've been enjoying the awesome features and functionality that your Galaxy Watch FE offers. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Posted by: Kyle
from Bend OR
Expertise:Intermediate
Verified Purchase:Yes
Great gaget. Does lots of convenient things. Love reminders and the camera app. Tracks my sleep too.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The product
on June 30, 2025
Posted by: Minnym13
[This review was collected as part of a promotion.] I love my Galaxy Watch! It has great features and allows me to have things stored in two places. However, the battery life is not good. In my opinion the battery life should last for at least 24 hours and I barely get 8 hours of continuous use.
Value
2
Response from Samsung USBy R&R Team, July 1, 2025
Aloha Minnym13,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch FE. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Numerous factors may be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch FE can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch FE. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Numerous factors may be impacting your Galaxy Watch FE battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch FE can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US