Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Average customer rating
4.6
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
393
4 Stars
97
3 Stars
27
2 Stars
10
1 Star
7
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Customer Rating
5
Great watch
on September 27, 2025
Posted by: GINIPI
[This review was collected as part of a promotion.] This watch is a life saver. Allows me to answer texts and phone calls when I'm not near my phone, which is great when I get an emergency phone call. The GPS and media control on the device is handy too. I also like that you can personalize your screen and have the information you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is super easy to navigate.
on September 27, 2025
Posted by: Qwnb31t
[This review was collected as part of a promotion.] My Samsung watch is the only accessory I wear every single day, and I absolutely love it! I use it to track my health and steps, and I even take calls on it when my phone isn’t nearby. I’ve had this watch for over 5 years, and I’m still amazed at how well it works. Even though it’s an older model, it continues to receive regular updates that keep it looking fresh, modern, and up to date.
Now with Galaxy AI features being integrated into the ecosystem, I’m even more excited about how this watch will keep evolving proof that Samsung makes devices built to last and stay ahead of the curve. Truly one of the best tech investments I’ve ever made!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 27, 2025
Posted by: Daniel540
[This review was collected as part of a promotion.] I use this watch all the time. It helps me with my productivity. I need to upgrade but the galaxy ai is awesome. It def helps my productivity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smaller watch that is modern and fits regular wris
on September 27, 2025
Posted by: Joroha
[This review was collected as part of a promotion.] Without spending the extra money on an 8, the FE is the best bang for the buck. Has great monitoring, though the battery life can cut how much tracking you have. Watch charges fast. Lots of face options. App is ready to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good watch
on September 28, 2025
Posted by: Nicky74
[This review was collected as part of a promotion.] Great watch for the value.. easy to use and lots if apps i like
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
it's a ok phone
on September 28, 2025
Posted by: Mystik74
[This review was collected as part of a promotion.] I've had this phone for over a year and it worked great until recently It's slow. Yeah, even factory reset it and it's still slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good watch
on September 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Very good watch, resistant, even in dirty spaces usefull and nice features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dislike it
on September 28, 2025
Posted by: HOPE4IB
[This review was collected as part of a promotion.] Its slow,features doesn't update even through its not that old instead of purchasing an entire different one with just a few added features.
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Aloha HOPE4IB, Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review the resources provided below to help resolve what you may be experiencing with your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US