Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Average customer rating
4.6
(535 Reviews)
Rating breakdown 535 reviews
5 Stars
394
4 Stars
97
3 Stars
27
2 Stars
10
1 Star
7
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Customer Rating
2
Not what I expected
on February 17, 2025
Posted by: Queenziggy
[This review was collected as part of a promotion.] The watch itself is a good size i love the band that came with it it's very comfortable. The watch offere alot of options audio eraser now brief. However to use all these great features drains the battery on my phone and watch. That's what I don't like about it I have to charge the watch at least once a day and my phone sometimes several times a day. The phone offers great features like touch your thumb and pointer finger to answer talk thru your watch get pics text etc but again to use all these features it will drain your phone and watch over all i gave it a 2 for that reason I don't have time to charge and charge again the watch does offer great health option like ekg and sleep apnea tracks your steps and has exercise programs ava it has alot to offer if you don't mind charging alot .
Value
2
Response from Samsung USBy R&R Team, February 20, 2025
Hey Queenziggy,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE battery life. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-fe/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE battery life. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-fe/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
This Watch does EVERYTHING
on February 25, 2025
Posted by: Sleepy
[This review was collected as part of a promotion.] One of my favorite things about the Galaxy Watch FE is how easily it transfers data for controlling music and sleep and health data, which I use the both of very much. The touch sensitivity and gestures have little more to be desired i.e. touch bezel can take several revolutions sometimes and some swipes are seen as touch bezel.
Even with those miniscule and rare problems, it is incredibly easy to use, keep track of your fitness, check notifications without taking your phone out, and even playing the occasional game too!
The seamless connection and audio control on multiple apps between my phone and my Watch are amazing, I highly recommend this Watch to anyone who enjoys listening to music during a workout but hate having to stop it to change music. With this, it becomes much easier to swap between each song, video, or podcast you may be listening to.
All in all, the Galaxy Watch FE is a great fit for anyone, no matter who or what you do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love mine it's pink and perfect
on February 25, 2025
Posted by: Ultra24ultrawatchpink
[This review was collected as part of a promotion.] It keeps me on point from sleeping to exercise to my medicine 💊 it's seamless to use and has helped me in ways I never imagined 🩷
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to use and great options
on February 25, 2025
Posted by: lwhit29
[This review was collected as part of a promotion.] Syncs well with my phone, gives me the options I need and great price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is the Caddy of watches!
on February 25, 2025
Posted by: PuttingMeFirst
[This review was collected as part of a promotion.] I love my new watch! The wrist band is not uncomfotable at all, it's nice and soft to the touch. The seamless transition between apps is priceless! This watch offers so many health benefits as far as the more you know.The more you can make healthy life changes. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First watch ever & I don't regret it
on March 10, 2025
Posted by: Jul33xo
[This review was collected as part of a promotion.] The now brief from watch to phone or phone to watch is amazing! This is my first watch & I have to say, I don't quite understand how ANYONE would go to another consumers watch. This is hands down the absolute best. I'm a stay at home mom & it has helped me to calculate my steps, regulate my heart rate & breathing. BUT best of all, my 9 month old has kept me up, but thanks to my watch calculating my sleep, it has helped me to sleep better. Apparently I sleep like a penguin from lack of sleep. But the watch FE has taken steps to advise how I should fix that. I love everything about this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Watch I Never Knew I Needed
on March 17, 2025
Posted by: KirbysKorner
[This review was collected as part of a promotion.] As someone who never owned a smartwatch before I never saw the big hype about it if I already had a phone.
This watch has changed my mind on smartwatches. I absolutely adore my watch and don't leave home without it. Whether it's tracking my steps and my movement, my water intake, my pill reminders, or giving me a read out on my heart rate, I could never not have a watch now.
I'm so glad I got to start it with a budget watch and that it fits perfectly. The screen isn't overwhelming for my delicate wrists and it's stylish in the Pink Gold color.
The customization on the watch has been so nice to organize my tiles by importance. Checking notifications, changing songs while I'm driving all at the touch of a button on my wrist.
I adore my smartwatch and Samsung made a nice alternative to the expensive watches on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Smartwatch for the Price
on March 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using the Galaxy Watch FE for a little while now, and overall, I'm pretty happy with it. The design looks nice, the screen is bright and responsive, and it handles notifications and fitness tracking really well. Battery life is decent—not amazing, but good enough for daily use. It doesn’t have all the high-end features of the more expensive models, but for the price, it does everything I need. If you're looking for a reliable smartwatch without spending a fortune, this is a solid choice.
Value
4
Written by a customer while visiting Samsung US