Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Average customer rating
4.6
(534 Reviews)
Rating breakdown 534 reviews
5 Stars
393
4 Stars
97
3 Stars
27
2 Stars
10
1 Star
7
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch FE Smartwatch 40mm BT - Black - (2024)
Posted by: Emily
from North Carolina
Verified Purchase:Yes
Perfect smart watch for a "beginner" - the size is great for me (26F); the interface is simple and intuitive as a Galaxy user; the features go beyond what I initially wanted it for, and have encouraged me to be mindful of certain health goals. I was worried a smart watch would have me glued to my notifications, but this is very unobstructiv, following the same "do not disturb" settings as my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from St louis Mo
Expertise:Intermediate
Verified Purchase:Yes
I like the function of the watch but I don't like the battery life
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, January 27, 2025
Hey there Steven,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. Please feel free to reach out to Samsung Support after reviewing the resource shared if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your watch battery life. Please feel free to reach out to Samsung Support after reviewing the resource shared if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
Help
on February 9, 2025
Posted by: Crystal
Expertise:Beginner
I can never get mine to work! I think I may have gotten a defeated watch. It never gives me any notifications. I got up this morning at 6:00 am it is now 8:33am and I only have 15% battery life. Im super sad about it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, February 10, 2025
Hello Crystal,
We appreciate the time you've taken to share your experience with us regarding your Samsung Galaxy Watch FE. We realize how upsetting it may be to not be receiving your notifications as expected on your device. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a moment to review, "Manage notifications on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE. There are several reasons why your Galaxy Watch FE may be experiencing battery drain or having decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize the battery life of your Watch FE. Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
We appreciate the time you've taken to share your experience with us regarding your Samsung Galaxy Watch FE. We realize how upsetting it may be to not be receiving your notifications as expected on your device. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a moment to review, "Manage notifications on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE. There are several reasons why your Galaxy Watch FE may be experiencing battery drain or having decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how you can optimize the battery life of your Watch FE. Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features,but could be bett
on February 11, 2025
Posted by: lovebutbetter
[This review was collected as part of a promotion.] This product is awesome. It relates everything. However, I definitely do think that ringtones. Vibrations could be better could be more intensified.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features, apps, different extras
on February 11, 2025
Posted by: Upgrade
[This review was collected as part of a promotion.] I had an older watch that lasted about 2 years. My husband got me the FE for Christmas and I love it! Just like my other one, but upgraded with tons of features. I love how it measures my sleep, energy, snoring, etc. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to read and easy to setup.
on February 11, 2025
Posted by: Brown2dog
[This review was collected as part of a promotion.] I bought this as a requirement from a doctor. It has great safety features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit
on February 11, 2025
Posted by: Kaosa55
[This review was collected as part of a promotion.] The watch is really easy to set up and customize to your needs. I love how i can access my contacts and answer to messages in different ways. When answering calls you can clearly hear the other person and the music sounds amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to use and very informative!
on February 11, 2025
Posted by: Galaxyuser
[This review was collected as part of a promotion.] This watch is simple to use. Setup was a breeze. I purchased it to track my steps and heartbeat but am now using it for more! It tracks how you sleep which is giving me a lot of information and also O2 levels. I also like how it can measure your body composition, which is quite helpful.
Value
5
Written by a customer while visiting Samsung US