Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
1
All of the features are great
on March 21, 2025
Posted by: Bad battery
I have to size 12 reang for about 7 months not even 1 year and the battery only lasts 10 hours it still changes fast I were it every day if it wasn't for bad battery life I would upgrade but I will never buy another reang if battery doesn't improve
Response from Samsung USBy R&R Team, March 24, 2025
Howdy Bad,
Thanks for taking the opportunity to share your thoughts with us about using the Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Feel free to contact Samsung Support afterward if you would like any further assistance. We're always happy to help! Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to share your thoughts with us about using the Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Ring will last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Feel free to contact Samsung Support afterward if you would like any further assistance. We're always happy to help! Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Nadir
from Minnesota
Verified Purchase:Yes
Sleek, efficient, works as described, the double pinch feature is useful to silence alarms, scroll through emails on the watch, delete notifications. Now you can use other watches and still get the Samsung help data that you need. Honestly the coolest thing about this ring is the charging case with the LED battery indicator for the case and the ring, and you can wireless the charge of the case.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Kenneth Kim
from Maryland
Verified Purchase:Yes
Very light, convenient. Used every day with galaxy watch, long battery life .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JFilk
from Colorado
Verified Purchase:Yes
Ring is dead after less than 30 days and needs to be replaced.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 27, 2025
Hey JFilk,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information regarding what may be occurring with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information regarding what may be occurring with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
2
I don’t think it’s the best ring. It tracks poorly
on April 2, 2025
Posted by: Facundo
Verified Purchase:Yes
I don’t think it’s the best ring. It tracks poorly when I sleep, and the features it offers aren’t that interesting. I think other rings have more to offer
Response from Samsung USBy R&R Team, April 3, 2025
Greetings Facundo,
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dayton
Verified Purchase:Yes
Love this product. I got it with the idea of helping monitor my sleep primarily. It has great features even beyond that, stays charged for days on end, & fits comfortably. Easy set up. Only complaint is that the little USB cable to recharge the case & ring doesnt include the plug in piece (adapter). So far so good. I find myself wanting to use it to the fullest. It gives great coaching & feedback to help reach health goals.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Becca
Verified Purchase:Yes
Switched from Oura to the Samsung ring because I didn't like Oura's connection to Palantir and their connection to government surveillance. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Ryan
from North Aurora, IL
Verified Purchase:Yes
I'm very disappointed how easy this ring scratches. My wedding ring doesn't have a single scratch after 10 years, but after one week my galaxy ring looks like it went through the blender. I have the a galaxy watch, so really I just use this for the energy score which is cool to have. Im also disappointed in the battery life. The ring off loads sensors to my watch yet I'm still only able to get a 5 day battery life.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, October 3, 2024
It's great to hear from you, Ryan. We value your feedback and hope to continue to hear more from you in the future. We noticed you reached out to share your thoughts on the Galaxy Ring. The Galaxy Ring is carefully made from strong but light titanium, so it's comfortable to wear for long periods of time. It comes in 9 sizes, so it fits perfectly and feels light. You can wear it every day, even when you're exercising or sleeping. It's also made with a concave line to prevent scratches. It's good to see that you've been able to implement this device in your Galaxy ecosystem. Wearing the Ring with a Galaxy watch will maximize its shared health features and extend the Ring’s battery life by up to 30 percent. Make your ring up to date with the latest software available so that you can keep your ring functioning at its optimal capacity. As far as the scratches, we've provided a link that explains how you can wear your ring to avoid these scratches. If you have any further concerns or questions, please do not hesitate to reach out to us, and thank you for being the best part of Samsung. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003280/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003280/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US