Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
3
meg
on April 28, 2025
Posted by: strawberrymac
I initially ordered gold, which clashed with actual gold. I then ordered black. After 20 days, the color started coming off in places. I don't work with my hands. The other downside is that the green light of the ring wakes me up at night. Every time I rolled over or moved my hands, the light shone,
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 29, 2025
Howdy Strawberrymac,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition.
We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition.
We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
2nd best purchase of 2024
on August 5, 2024
Posted by: Reyrock67
from Indianapolis, In
It's so lightweight, and it allows me to track my sleep without having to wear my watch to bed at night, which I absolutely hated doing. The accuracy of the data is quite impressive as well. Galaxy Ring where have you been all my life? I can honestly say that I will always have this ring as long as they. Make and support it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Enrique
from Spokane, WA
Verified Purchase:Yes
Got for my wife and she loves it. Uses all the time and fits perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super confortable to wear!
on July 24, 2024
Posted by: Carlitoz_92
from Richmond, California. (Bay area)
I pre-order since it went live. Just arrived have been wearing the sizing kit, size 11. Very light and confortable. Very happy with it. I used to wear the WHOOP 4.0, still was uncomfortable to sleep with at night. NOT any more! Overall very satisfied specially witn no Subscription is a huge plus!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Katelyn
from San Diego, CA
Verified Purchase:Yes
Yes, I took off three stars for it not collected my skin temp for my period prediction data. I used to wear a watch so I made sure I told the app to look at my ring data instead. When that didn't work, I ensured the watch was completely off. Then, I completely disconnected from my account. Still no skin temperature data in the period prediction. It is taking my skin temp overnight for sleep, as you can see by the pictures I've added. The period predictions and such were the main reason I wear this tech. I'll return the stars when they fix that.
Otherwise good piece of tech that's comfortable to wear. I did buy the sizing kit prior.
I would recommend this to a friend!
Features
2
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, September 24, 2024
Thanks for reaching out to share your thoughts with us, Katelyn. We noticed you reached out to share your feedback on the Galaxy Ring. By monitoring your skin temperature while you sleep, your Ring can track and predict your menstrual cycle. It is important to note that predicted ovulation dates are for personal reference only and may differ from actual dates. Please refrain from using the data for medical purposes such as symptoms, treatment, or prevention. Additionally, the tracking feature is not intended for pregnancy planning or contraception purposes. Be sure to make sure you've allowed your ring to track your temp for ovulation. Tap Health settings on Galaxy Wearable app > Tap Predict period with skin temp. Set your last period’s start and end date > Tap Next. Set cycle length > Tap Done. Agree to the disclaimer > Turn Predict period with skin temp switch On. If you are still experiencing the temperature not tracking for ovulation, please check out the link attached to submit an error report regarding this. Also, be sure to reach out to us at Samsung Support so that we can gather more information and further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Awful sleep tracking
on April 21, 2025
Posted by: TheOneWhoKnocks
from Atlanta, GA
Great for counting step, awful for sleep tracking and heart rate. The result is an insanely expensive step counter.
Sleep data always has an hour two gap with NO DATA at all, and this gap means your sleep times totals are inaccurate, which also affects your sleep and energy scores. Then, the sad yellow bouncy piece of toast appears to shame you for something that the ring and watch failed to do. I'm moving on to another brand of ring and watch. Samsung should be ashamed to even offer these devices at all.
Sleep data always has an hour two gap with NO DATA at all, and this gap means your sleep times totals are inaccurate, which also affects your sleep and energy scores. Then, the sad yellow bouncy piece of toast appears to shame you for something that the ring and watch failed to do. I'm moving on to another brand of ring and watch. Samsung should be ashamed to even offer these devices at all.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Greetings TheOneWhoKnocks,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money! Would not recommend!
on November 28, 2025
Posted by: Lily
from Wisconsin
Battery life will not last longer then 6 months. After that ring will die half way through my sleep cycle of 8hrs even though I fully charged it the moment I decided to close my eyes.... it's such a waste of money I wouldn't recommend to anyone! I got it as a Christmas gift and I really regret it now...... 🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄 I was also depending on using it to track my menstrual cycle and ovulation to try to get pregnant and now I will clearly not be using it and not helpful at all. Worse product ever.!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Salutations Lily,
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: SERGEI
from Los Angeles
Verified Purchase:Yes
I bought ring and thought it's measure temperature when I want but nothing even my watch ultra not measure temperature of body(not only when sleep), I was upset
I like design and battery capacity
Cool if tracking everything on map, all directions
Cool if measure humidity and temperature around
Cool if have vibration, can use in many ways
Cool if can check quality of air and CO concentration
I like design and battery capacity
Cool if tracking everything on map, all directions
Cool if measure humidity and temperature around
Cool if have vibration, can use in many ways
Cool if can check quality of air and CO concentration
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 11, 2024
Thank you for your feedback, Sergei. We truly value hearing from our customers as we continue to make improvements. We're excited to see that you've enjoyed the design and battery of your Ring. The Galaxy Ring provides you with an in-depth view of your health and wellness. It tracks various aspects of your body to help you understand your health better, all accessible on your phone. The Galaxy Ring is equipped with a Skin Temperature Sensor, enabling you to monitor changes in your skin temperature while you sleep. We'd like to gather more information regarding what you've experienced as far as trying to measure temperature with your ring. Please reach out to us at Samsung Support so that we can further assist you with this. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US