Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Posted by: Jeff
from Seattle
Verified Purchase:Yes
Sizing set is not true to ring size. Other than that it works as advertised.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
No support
on August 7, 2024
Posted by: LJ07
from Charlotte, NC
I bought this ring less than a month ago. The ring is great so far. But there is no support if the charger needs to be replaced. So now I have a ring that is useless right now, because you can't find a replacement charger anywhere.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, August 7, 2024
Hello! Thank you for reaching out to us. We take pride in providing our customers with the best experience possible. It appears that you are contacting us about your Galaxy Ring. The Ring monitors your sleep by measuring your heart rate, blood oxygen, skin temperature, and more. Additionally, it automatically identifies and records your exercise after continuous activity for a certain period. The ring collects activity data such as steps, exercise duration, and total calories burned. All the data can be accessed using the Samsung Health app. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. We also offer additional coverage for eligible devices with Samsung Care+. Please reach out to us at Samsung Support so that we can look into what you are experiencing with your ring charger. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Nice try
on May 13, 2025
Posted by: Bdazzled
I bought this ring 1 week ago and I'm not really impressed. I use it primarily for steps and sleep. The steps seem accurate, however the sleep app underperforms, compared to the ringconn I own. I bought the Samsung ring because I have the phone and watch, thinking it would gather more info on my sleep habits. The ringconn is better hands on with results that allow you to be interactive and dial down to specific times during the night with regard to heart rate, HRV, and O2 levels as well as stress. Hoping for an upgrade.
Response from Samsung USBy R&R Team, May 14, 2025
Hey there Bdazzled,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Posted by: B Wise
from Council Bluffs IA
Verified Purchase:Yes
I am enjoying the insights on my health. The ability to monitor and motivate myself is a plus. I had a fit bit and this is way more fun and amazing
Written by a customer while visiting Samsung US
Posted by: Mel Van
from Minnesota
Verified Purchase:Yes
I live the sleep feature! Happy that I can go without my watch o ce in a while and still get step count. The design is comfortable, wearing on my index finger.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Brian A
Verified Purchase:Yes
Didnt realize that a Galaxy watch turns off the ring. Assumption is watch is already moitoring, so ring only active when not wearing watch. Couldnt see a reason to pay for ring, so returned it.
Response from Samsung USBy R&R Team, March 17, 2025
Aloha Brian,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. When you're using the Galaxy Ring with a Galaxy Watch, the watch acts as the primary device. This conserves the Galaxy Ring's battery by temporarily disabling some features like heart rate and sleep tracking, while still allowing continuous health data collection and syncing to the Samsung Health app. When combined with our Galaxy Watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. If you would like further assistance or if you would like to share additional feedback with us, feel free to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
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Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. When you're using the Galaxy Ring with a Galaxy Watch, the watch acts as the primary device. This conserves the Galaxy Ring's battery by temporarily disabling some features like heart rate and sleep tracking, while still allowing continuous health data collection and syncing to the Samsung Health app. When combined with our Galaxy Watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. If you would like further assistance or if you would like to share additional feedback with us, feel free to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Written by a customer while visiting Samsung US
Posted by: Ceci
from NJ
Verified Purchase:Yes
Ring itself (compared to the Oura which my wife has), it's perfect. Where it has a lot of room to grow it's on the app itself. The wearable app and the health app from Samsung it's not smooth at all. For the night data to get synced, you got to open first the health app and then go to the wereable app so that it can be recorded. Also, the data, even though it is priceless, the way the app presents it is not engaging at all. I don't really want to spend time in the app looking through the data. Compared to the Oura app design Samsung has a lot of opportunities. Thanks for all the hard work.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for reaching out to share your feedback with us, Ceci. We see that your feedback is about the Galaxy Ring. The Galaxy Ring is thoughtfully designed for all-day comfort, marrying functionality with elegance. Its lightweight construction ensures that you can wear it throughout your daily activities without feeling weighed down. Crafted from high-quality titanium, the ring is not only durable but also available in three stunning, scratch-resistant finishes. This allows you to choose a style that best suits your personal aesthetic, whether you prefer a classic look or something more contemporary. In addition to its stylish appearance, the Galaxy Ring is equipped with advanced wellness tracking features. This powerful capability is enhanced by Galaxy AI, providing insights into your health and well-being. Whether you're monitoring your activity levels, sleep patterns, or other vital statistics, the Galaxy Ring offers an intuitive experience that empowers you to take charge of your health. Again, we appreciate your feedback especially your suggestions about the health data. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Better than the Oura Ring
on February 27, 2025
Posted by: DeltMichael
[This review was collected as part of a promotion.] I traded my Oura Ring for the Samsung ring and I am so happy with my decision. It is so much more comfortable. I forget I have it on sometimes where the Oura Ring was so large.
I love how it works with the watch so if I don't have my watch on the ring takes over monitoring my health and sleep and vice versa. I have 24/7 tracking using the 2, even when charging.
Value
5
Written by a customer while visiting Samsung US