Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
3
Was great for the first couple months
on June 6, 2025
Posted by: TheJMan
from Naugatuck, CT
I bought a size 12 gold one back around December as a gift to myself. At first it was nearly perfect; it would track my sleep 9/10 nights, tracked my steps, heart rate, and stress all pretty accurately. Sadly, after a couple months, it spontaneously stopped tracking sleep. I tried everything, rebooting the ring, factory resetting it, even contacting Samsung, and nothing worked. It will not track sleep anymore. That is a huge shame cause its one of the main reasons I bought it. Everything else works fine still, but losing sleep tracking is a big loss so I subtract 2 points for that. The fact it can't track sleep apnea is also a big minus. The last issue is that the ring is quite bulky. It took a while to get used to wearing cause its not just something you put on and forget its there, you can feel it. If you close your fingers too tight for example, it presses into the fingers on either side. It's a shame its not lower profile for better comfort.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Good day TheJMan,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. Please ensure that the Galaxy Ring is properly worn and connected to the Samsung Health app. Also, verify that power-saving mode isn't interfering with sleep tracking, and check for any system restrictions or optimizations that might be impacting the ring's performance. Check out, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your sleep tracking feature. If you have any questions afterward or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manuals
https://www.samsung.com/us/support/downloads/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. Please ensure that the Galaxy Ring is properly worn and connected to the Samsung Health app. Also, verify that power-saving mode isn't interfering with sleep tracking, and check for any system restrictions or optimizations that might be impacting the ring's performance. Check out, "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your sleep tracking feature. If you have any questions afterward or if you would like any further assistance, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manuals
https://www.samsung.com/us/support/downloads/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy: you'll have to replace it within a year
on December 31, 2025
Posted by: David
from Denver CO
The long-story-short is, do not buy this ring, because it has one fatal flaw that renders it useless: battery life. I've had it for a little more than a year now, and for the first, say, 9 months, I loved this thing. It was comfortable, accurate, useful, durable. The app was excellent. But after a year... the battery capacity kept going down, down, down. Then it fell off a cliff. Now, after about 15 months, the ring doesn't hold a charge for more than a few hours. If I charge it before bed it's dead before I wake up. If you're willing to get a new ring each year, by all means order this. Otherwise, don't waste your money.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, January 2, 2026
Aloha David,
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Kencostello
Verified Purchase:Yes
Good start, more functionality required for asking price
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 2, 2024
We appreciate you reaching out to share your candid feedback with us, Kencostello. We aim to ensure that every customer has the best possible experience with our devices. Thank you for sharing your thoughts about the Galaxy Ring. The Galaxy Ring incorporates the latest health-tracking innovations into a compact design that fits comfortably around your finger. It measures blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. Slip it on and let it go with a seven-day battery life that won't hold you back. Paired with a full cradle charge, the Galaxy Ring keeps you connected for up to 14 days without needing to plug into an outlet. Again, we really appreciate your feedback. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
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smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good, not as much as I expected
on July 30, 2024
Posted by: Ring2Zoid
[This review was collected as part of a promotion.] The new rings are nice and do have benefits such as better biometric reading during sleep. I wasn't blown away with it though. I do not get information for what readings come from my watch vs my ring. When I charge my watch my ring doesn't seem to "pick up" on the lack of watch readings so I end up with gaps, which I didn't expect. I expected them to kind of communicate together as that is how it was advertised, that they would work together to prolong battery life and make readings seamlessly.
Overall, it is nice, just not as good as the advertising made it seem..
Overall, it is nice, just not as good as the advertising made it seem..
Value
4
Written by a customer while visiting Samsung US
Posted by: Tassja
Verified Purchase:Yes
No returns! It's not living up to the hype. Not properly storing my information amongst other things.
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Tassja,
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US
Customer Rating
1
What a disappointment
on December 21, 2025
Posted by: former Samsung Fan
from Seattle, WA
To start out, I am a fan of Samsung products, I use a Samsung Galaxy S25 Ultra phone, I wear Samsung Galaxy watches, I use a Samsung tablet, and to top it off, I wear Samsung ear buds. Why am I so loyal to this product line? My expectation that using Samsung products in the same ecosystem that it will work seamlessly together and for the most part, they do. Until today that is. Purchased a brand new Samsung Ring and gone through the pairing process, no issues; Wearable picked up the new product right away and asked me to pair it. The problem is, after set up, I am forever stuck on the " Your Set Up is Ready" screen and it just freeze there. Despite hours of trouble shooting including adjusting the animation on my phone, clearing the cache, resetting the ring and my phone, nothing worked. End up returning the product and wasted an hour of my time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Aloha,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Written by a customer while visiting Samsung US
Customer Rating
1
Product doesn't monitor any of my sleep readings
on September 3, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Very frustrated ... using ring for part 3 days . Sleept nights and afternoons on all 3 days , ring recorded sleep only one time. That to half the time period . What ever I try it isnot recording my sleep
Value
1
Response from Samsung USBy R&R Team, September 4, 2024
We greatly appreciate your outreach. All our customer's feedback is valued as we continue to make improvements to our products and services. We noticed you reached out to let us know about your experience with the Samsung Galaxy Ring. The Galaxy Ring is equipped with advanced features that allow it to analyze your sleep patterns by monitoring vital indicators such as heart rate, blood oxygen levels, skin temperature, and various other factors while you are resting. This comprehensive analysis serves to provide invaluable insights into the quality of your sleep, helping you to make informed decisions about your health and well-being. We see that you are experiencing some challenges with the sleep tracker feature. We recommend using the link attached to submit an error report as this will allow our engineers to get a hands-on look at the symptoms you are experiencing. Also, reach out to us at Samsung Support so that we can gather additional information about your experience and look into what can be done to resolve this. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit Report)
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smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit Report)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Exquisite minimalism
on July 30, 2024
Posted by: NexGen
[This review was collected as part of a promotion.] The Galaxy ring is exactly what I was looking for. I love Samsung health I sites and tracking with the help of Galaxy AI. Problem is, I can't wear a watch while working because I'm in food service. The ring solves this problem while being extremely accurate and allowable for food safety.
Additionally, when doing strength training, I wear wrist straps and wrist supporting gloves when lifting. My watch often gets in the way or becomes uncomfortable. The ring allows me to keep accurate tracking of vitals without discomfort or having to remove it.
Lastly, the battery life is incredible. I got my ring in Wednesday and here we are in Tuesday of the following week with 33% still left.
10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US