Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
2
Pretty trinket, no battery life after 2- 3 months
on November 14, 2024
Posted by: Florence G
from Florida
Verified Purchase:Yes
Stylish, comfortable and completely useless! I was so keen to have one, I pre-ordered it before it was released. Got it, loved it for 3 weeks (the battery lasted 5-6 days, at first). Then, 3 days, then 2 days, then only 12 hours, and now about 4 hours.
I've sent it in for repair by Samsung TWICE, so far. I would have sent it back a 3rd time but got busy with hurricanes and their aftermath. I'd love to know how well or poorly I'm sleeping, but if I put a fully charged ring on at 10pm, it says I only slept 3 hours - the battery dies about 1am. Samsung has been less than helpful.
I've sent it in for repair by Samsung TWICE, so far. I would have sent it back a 3rd time but got busy with hurricanes and their aftermath. I'd love to know how well or poorly I'm sleeping, but if I put a fully charged ring on at 10pm, it says I only slept 3 hours - the battery dies about 1am. Samsung has been less than helpful.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, November 18, 2024
Thank you for reaching out to share your feedback on the Galaxy Ring with us, Florence. The Galaxy Ring offers less charging time and more tracking capabilities. With a battery life of seven days, you can easily slip it on and forget about it. When paired with a full cradle charge, it can last up to 14 days without needing to be plugged into an outlet. Our goal is to provide the best products and services for our valued customers. We would like to gather some additional information so that we can provide the proper assistance. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bats
Verified Purchase:Yes
Not too great. The black ring i have has started to loose the coating. Its only been a month.
The battery life is impressive though
For the amount they're charging, I'm disappointed that it's loosing color on the edges
The battery life is impressive though
For the amount they're charging, I'm disappointed that it's loosing color on the edges
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Social Commerce, December 2, 2024
Thank you for sharing your experience with the Galaxy Ring, Bats. The Galaxy Ring provides an energy score that includes a detailed analysis of your sleep, daily activities, and heart rate data. It analyzes your sleep by measuring your heart rate, blood oxygen levels, and skin temperature. Additionally, it monitors your heart rate and can automatically detect and track your walking and running activities once you enable this feature in the Samsung Health settings of the Galaxy Wearable app. We hate to see that you've noticed some shedding on your ring. There are a few things to keep in mind when wearing the Galaxy Ring. It's important to ensure that the orientation indicator is facing your palm, that it fits snugly against your skin to enable accurate health tracking, and to wear it on your non-dominant hand to prevent scratches. Additionally, refrain from wearing metal jewelry on adjacent fingers, remove the ring when handling heavy objects, and avoid it around magnets, as these can disrupt health tracking features. Samsung provides a 12-month limited warranty for manufacturer defects, and additional coverage is available through Samsung Care+ for extended protection. If you require any further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Will not last
on November 20, 2025
Posted by: Disappointed
It's a great product when it works but after about an year and a half of owning this ring, it does not hold a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, November 21, 2025
Greetings Disappointed,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
1
Pry wouldn't buy again
on August 7, 2024
Posted by: Cbeeson23
Ring looks nice and has some cool features. Seems cheaply made though mine has already scratched or chipped in multiple places. I have only had it for a week and haven't done any crazy activity to warrant that happening. So now it just looks bad
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 8, 2024
We appreciate you taking the time to share your experience with us. Our customers' feedback is greatly important to us as we continue to strive to make continuous improvements. We see that you are reaching out to let us know about your Samsung Galaxy Ring. Galaxy Ring delivers a straightforward approach to wellness, offering health monitoring, tracking, and personalized insights while worn comfortably on a finger, even while asleep. We urge you to reach out to our Samsung Support team for further assistance with this. Thank you for being the best part of Samsung. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
This ain't it
on November 8, 2024
Posted by: anthonya
I wanted to love this ring. I truly did. I have been really diving into using it for the past few weeks and I have finally gotten to a point of being over it. The "AI" isn't that smart. I get the same generic energy score "recommendation" every single morning. I spend the day working out? Next morning "You should rest more today!" So I rest more. The next morning I wake up "Your rigorous activity was low, you should workout more today!" PICK A LANE. It wouldn't be so bad if sprinkled in some other feedback, but it's the same. thing. every. day. Samsung, I love you. But this wasn't it for me personally.
Features
3
Performance
4
Design
4
Value
1
Response from Samsung USBy Social Commerce, November 12, 2024
Hey Anthony! Thank you for sharing your thoughts on the Galaxy Ring. The Galaxy Ring allows you to monitor your health and wellness through various features, including energy tracking, sleep monitoring, heart rate measurement, and activity tracking, all of which can be viewed in the Samsung Health app. Your energy score offers a comprehensive analysis based on your sleep, daily activities, and heart rate data. You can analyze and record your sleep by tracking your heart rate, blood oxygen levels, and skin temperature. Additionally, the device measures and records your heart rate, and it can automatically detect and track your walking and running activities once you enable this feature in the Samsung Health settings within the Galaxy Wearable app. We understand how important it is for AI insights to feel personalized and relevant to your daily routine. Samsung recommends adjusting your Galaxy Ring’s health insights by going to Settings > Health Monitoring and customizing your preferences for feedback frequency and goals. This can help tailor the AI’s recommendations to better align with your fitness habits and personal goals. Your feedback is valuable to us as we continuously work to improve the user experience. If there’s anything else we can assist with, please reach out to us at Samsung Support. We appreciate your loyalty and hope to hear more from you in the future. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best gadget for personal training
on June 15, 2025
Posted by: Siddiqui
[This review was collected as part of a promotion.] I really like this specially wearing at night during sleep. Tells me what I exactly wanted to analyze versus wearing the bulky watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery Dies
on December 31, 2025
Posted by: Manuks5
from Utah
The ring dies within a few months. The battery now only lasts about 5 hours. Do not buy this product until they can figure out the issues with the battery.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 2, 2026
Hey Manuks5,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: MFRyan
from Commack
Verified Purchase:Yes
Love it... Best thing ever... Comfortable. Just do it
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US