Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
1
Battery down to 1 day of life from a full charge.
on January 14, 2026
Posted by: John
from Denver, CO
Product battery life has deteriorated significantly. Advertised as 6 days but down to less than 1 day which defeats the purpose of sleep tracking. The degradation started within the warranty period but my wife did not inform me of the issue until recently and we are 14 months in so 2 months out of the warranty period. Expect to have to purchase this on a yearly basis based on this experience.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, January 15, 2026
Hello John,
We love that you've reached out to share your personal experience using the Samsung Galaxy Ring. We understand how frustrating it may feel to have a device that may not be holding the same battery life as anticipated. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the resources shared below to help resolve what you've described. If you would like further assistance after checking out the resources provided, please do not hesitate to contact Samsung Support at your earliest convenience. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
We love that you've reached out to share your personal experience using the Samsung Galaxy Ring. We understand how frustrating it may feel to have a device that may not be holding the same battery life as anticipated. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Check out the resources shared below to help resolve what you've described. If you would like further assistance after checking out the resources provided, please do not hesitate to contact Samsung Support at your earliest convenience. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage product
on February 8, 2026
Posted by: Gregt
Garbage. On 2nd ring in less than year and half. Product only lasts about 9 months then can't get thru a full day after charging. Contacted support. They basically said nothing they can do it's a small battery
Response from Samsung USBy R&R Team, February 9, 2026
Good day Gregt,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like further assistance after checking out the resources shared below, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like further assistance after checking out the resources shared below, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3
Provides minimal features
on February 18, 2026
Posted by: Hasan
Provides minimal features. The software should provide better analysis and graphs.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, February 19, 2026
Hello Hasan,
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. The Galaxy Ring is a smart wearable device that focuses on continuous, discreet health monitoring, particularly for sleep, energy levels, and heart rate with minimal obtrusion. It automatically tracks workouts, monitors skin temperature, and syncs data to the Samsung Health app, which provides in-depth analysis, graphs, and a daily "Energy Score" powered by AI. The visualized data can be reviewed through detailed graphs within the Samsung Health app. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. The Galaxy Ring is a smart wearable device that focuses on continuous, discreet health monitoring, particularly for sleep, energy levels, and heart rate with minimal obtrusion. It automatically tracks workouts, monitors skin temperature, and syncs data to the Samsung Health app, which provides in-depth analysis, graphs, and a daily "Energy Score" powered by AI. The visualized data can be reviewed through detailed graphs within the Samsung Health app. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Posted by: Miguel
Verified Purchase:Yes
Meh. sensor are bad. The photo pinch doesn't even work
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Salutations Miguel,
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring gestures aren't working correctly, please make sure that they're enabled in the Galaxy Wearable app (specifically, "Dismiss alarm" and "Take picture or video") and that your phone has One UI 6.1.1 or later. Feel free to check out, "Introducing the Samsung Galaxy Ring" to learn more about utilizing your features. Let us know if you have any questions for us afterward by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring gestures aren't working correctly, please make sure that they're enabled in the Galaxy Wearable app (specifically, "Dismiss alarm" and "Take picture or video") and that your phone has One UI 6.1.1 or later. Feel free to check out, "Introducing the Samsung Galaxy Ring" to learn more about utilizing your features. Let us know if you have any questions for us afterward by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Love the gold ring!
on May 23, 2025
Posted by: Sam the Samsung lover
from New York, NY
It's sleek. It's a great "wear it and forget it". I love the sleep tracking function on it! I dont wear my watch at night or around the house too much so its a great alternative.
It's not 5 stars because I wish it would "talk" more with my watch. Like I am able to assign certain tasks for it to do when I am wearing my watch. For example, my ring could measure my heart rate for resting or occasinal stress levels when I am awake. Rather than my watch do all those and the ring is kind of pointless to wear during the day because it does no tasks in the day.
Overall besides this specific thing I love it. Worth the investment.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: K Roberts
from Florida
Verified Purchase:Yes
The surface is easily scratched. As a step counter it is far from accurate unless your hand swings freely with every step. So if you're carrying anything or pushing a stroller those steps aren't counted. I question the insights especially those connected to activity and sleep levels. I'd rather return it at this point as I feel I wasted my money.
Response from Samsung USBy R&R Team, August 15, 2025
Hello there K,
Thank you for taking the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback. With three premium finishes, the Galaxy Ring offers a perfect fit and personalized touch. It has an ultra-light concave design which offers maximum comfort for seamless all-day wear, and with a durable titanium finish it’s both elegant and robust. The Galaxy Ring has a robust titanium casing which provides superior levels of protection and durability. Titanium is known for its lightweight and resilient properties, making it an ideal choice for a Samsung wearable device that needs to withstand daily wear and tear. It’s tough enough to handle the everyday, including up to 100m water resistance and its corrosion resistant properties ensure that it remains pristine over time, even with frequent exposure to elements like water and sweat. Moreover, the material’s non-magnetic nature also means it won’t interfere with electronic devices or medical equipment. So, whether you’re swimming or sweating, the Galaxy Ring can handle it. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Thank you for taking the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback. With three premium finishes, the Galaxy Ring offers a perfect fit and personalized touch. It has an ultra-light concave design which offers maximum comfort for seamless all-day wear, and with a durable titanium finish it’s both elegant and robust. The Galaxy Ring has a robust titanium casing which provides superior levels of protection and durability. Titanium is known for its lightweight and resilient properties, making it an ideal choice for a Samsung wearable device that needs to withstand daily wear and tear. It’s tough enough to handle the everyday, including up to 100m water resistance and its corrosion resistant properties ensure that it remains pristine over time, even with frequent exposure to elements like water and sweat. Moreover, the material’s non-magnetic nature also means it won’t interfere with electronic devices or medical equipment. So, whether you’re swimming or sweating, the Galaxy Ring can handle it. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy until they fix Battery/Design issue
on November 15, 2025
Posted by: JohnP
Started having the dreaded battery issues of lasting 1-2 day at 14 months, warranty is 12 months. At 15 months it won't stay connected to phone and won't hold a charge. Don't see it under my Samsung Care + with my VIP advantage, looks like all older devices were removed when VIP advantage renewed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 17, 2025
Greetings JohnP,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor and critiques as we strive to improve our product line based on our customer feedback. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor and critiques as we strive to improve our product line based on our customer feedback. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible - stay away
on December 20, 2025
Posted by: mjones332
This ring is very shoddy. Its barely over 1 year old and now the battery is unreliable - it will show 50% charge at noon and die before the next morning without any warning or notification on my phone. I tried to get it repaired but they gave me no instructions on sending the cradle with it, after I finally got it back I tried to do a new repair to send it with the cradle but they had invalidated my warranty. Barely 1 year old and worthless. I also had a lot of trouble ordering in the first place and had to settle on a different color because after 3 weeks they did not have any in the color I wanted.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Good day Mjones332,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US