Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Posted by: Vivek
from Texas
Verified Purchase:Yes
Not great, poor and incorrect tracking of sleep, heart rates. Compared to Garmin watch big difference.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 7, 2024
Thank you for taking the time to share your feedback on the Galaxy Ring, Vivek. Your Galaxy Ring may not function properly if it requires charging or does not fit correctly. To ensure optimal performance, first, make sure the ring is fully charged; a completely drained battery needs to be charged fully before use. For accurate measurements, wear the ring on a finger where it fits securely, with the orientation indicator facing your palm and the sensor in contact with your skin. If you notice the ring is unresponsive, try restarting it by pressing and holding the Multipurpose button on the charging case for more than 7 seconds. If needed, you can also reset the ring by opening the Galaxy Wearable app on your connected phone and selecting 'Reset.' Please keep in mind that resetting the ring may delete any health data that has not been synced with the Samsung Health app, so it's a good idea to sync your data before proceeding with the reset. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Laura
from Tampa, Florida
Verified Purchase:Yes
I wear a size 7 1/2 on my ring finger so I bought a size 9 and it fits my ring finger. Hope that helps other people. The ring works just fine. I mainly use it for sleep and I get better sleep now. Love it. 5 star all the way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Functional bad craftsmanship
on February 9, 2025
Posted by: RamboAthele
[This review was collected as part of a promotion.] This ring is exceptionally functional. I have been using almost all the time since I bought 4 months ago. It definitely help me to understand my sleep patterns and make lifestyle adjustment to improve.
My biggest concern, craftsmanship. I got scratches and discoloration. I had in past normal rind, without any such issues.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there RamboAthele,
Thank you for sharing your thoughts with us regarding your experience with your Samsung Galaxy Ring. It's awesome to hear that your Galaxy Ring has been able to provide helpful insights to your everyday life and sleep patterns. We understand how frustrating it may be to not have your device looking as pristine as it was during your unboxing. Here's a few precautions: Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. Feel free to check out, "Keep your Galaxy Ring clean" if you would like to learn more. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/rings/galaxy-ring/
"Keep your Galaxy Ring clean"
https://www.samsung.com/us/support/answer/ANS10003287/
Thank you for sharing your thoughts with us regarding your experience with your Samsung Galaxy Ring. It's awesome to hear that your Galaxy Ring has been able to provide helpful insights to your everyday life and sleep patterns. We understand how frustrating it may be to not have your device looking as pristine as it was during your unboxing. Here's a few precautions: Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. Feel free to check out, "Keep your Galaxy Ring clean" if you would like to learn more. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/rings/galaxy-ring/
"Keep your Galaxy Ring clean"
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
5
Love this ring!
on February 11, 2025
Posted by: GingerPixie
[This review was collected as part of a promotion.] I had been wearing a different kind of smart watch, and I wanted to transition back to a standard watch after receiving one as a gift. I started considering alternative products and decided to try a smart ring. I did some research and found that the Galaxy Ring was a great choice - I already have a Galaxy phone (love it), and the ring came highly recommended without requiring a subscription. I went to an electronics store and tried on the sample rings, and while that worked out for me, I can see why a 24-hour test is recommended - my actual ring fits better (and very comfortably) on my middle finger, whereas I thought the size I chose would be better suited to my index finger. But in hindsight, I prefer to wear it on the middle finger anyway so this worked out. The black titanium is durable and comfortable. It charges quickly and the battery lasts for several days. I am really pleased with all the data it offers too. If you are thinking of getting one, don't hesitate!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Feels plastic
on February 12, 2025
Posted by: Samsung4life
[This review was collected as part of a promotion.] I was notva fan of this item u purchased it in gold and from the time I put it on ut felt cheap and has the appearance of plastic
Value
2
Response from Samsung USBy R&R Team, February 14, 2025
Howdy Samsung4life,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. Your candor is appreciated as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to review, "Keep your Galaxy Ring clean" to learn some tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Keep your Galaxy Ring clean"
https://www.samsung.com/us/support/answer/ANS10003287/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. Your candor is appreciated as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to review, "Keep your Galaxy Ring clean" to learn some tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Keep your Galaxy Ring clean"
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
2
Scratches too easy and little use scenario
on February 17, 2025
Posted by: Jun W
from Cincinnati, OH
The ring scratches so easily (mine was the silver color), if you grab anything it will leave a mark on it like very soft metal. The battery lasts about 4-5 days, definitely not a week. It also doesn't track swimming in my case. The only good use it have is to track sleeping, but that novelty fades quickly.
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Hey Jun,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. Please take a moment to review, "Keep your Galaxy Ring clean" to learn how to keep your device looking its best! The Galaxy Ring offers a seven-day charge, however, combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We would be more than happy to assist you with what you may be experiencing with your Galaxy Ring, however, we need more details regarding what may be occurring with your device before we can do so. Please feel free to reach out to Samsung Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Keep your Galaxy Ring clean"
https://www.samsung.com/us/support/answer/ANS10003287/
https://www.samsung.com/us/rings/galaxy-ring/#battery
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. Please take a moment to review, "Keep your Galaxy Ring clean" to learn how to keep your device looking its best! The Galaxy Ring offers a seven-day charge, however, combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We would be more than happy to assist you with what you may be experiencing with your Galaxy Ring, however, we need more details regarding what may be occurring with your device before we can do so. Please feel free to reach out to Samsung Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Keep your Galaxy Ring clean"
https://www.samsung.com/us/support/answer/ANS10003287/
https://www.samsung.com/us/rings/galaxy-ring/#battery
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of access and use
on February 18, 2025
Posted by: SamsungFamilyGirl
[This review was collected as part of a promotion.] The Samsung ring is the first wearable device that I have been able to use due to my sensitivity. I have tried multiple devices of the years and normally break out where the sensors touch my skin. However, I have been wearing this ring for a month now and haven't had any issues. I love the seamless actions I can use across my apps, my favorite being turning off my alarm clock. The features of the ring in the Samsung health app are amazing. I get to see my heart rate and my sleeping heart rate. As well as other health rated things. It has been very helpful and my physician enjoys it too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A New Era in Wearable Technology
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] As a tech enthusiast who has embraced Samsung's innovations over the years, I was thrilled to pre-order the exclusive Titanium Gold Galaxy Ring on the very first day. This sleek, lightweight device, weighing just under 3 grams, has seamlessly integrated into my daily routine, offering advanced health monitoring without the bulk of traditional wearables.
The absence of Bluetooth in the S Pen didn't deter me; the Galaxy Ring's capabilities have more than compensated, especially with its precise gesture controls. Samsung's commitment to quality is evident, from the premium titanium finish to the comprehensive health tracking features. Receiving my ring a day before its official store release was a delightful surprise, underscoring Samsung's dedication to its customers. Having upgraded my devices annually since the S20 Ultra, the Galaxy Ring stands out as a testament to Samsung's innovative spirit and user-centric design.
Value
5
Written by a customer while visiting Samsung US