Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
2
1 yr user review
on November 4, 2025
Posted by: Ulysses
from Haywardc California
It was working for a year, Now the battery charge it's only 2 days from about 5 days before.
Also have been having issues with the app not tracking my sleep I have to reset this ring everytime it doesn't connect with samsung health app, (i already updated everything)
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, November 4, 2025
Hi Ulysses,
Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. If gestures aren't working while wearing your Galaxy Ring, you may need to double check that they've been enabled in the Galaxy Wearable app. Your phone must be running One UI 6.1.1 or above as well. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Thanks for taking the opportunity to reach out and share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve our product line. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. If gestures aren't working while wearing your Galaxy Ring, you may need to double check that they've been enabled in the Galaxy Wearable app. Your phone must be running One UI 6.1.1 or above as well. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Customer Rating
4
Would get 5 stars if battery held a charge longer
on November 6, 2025
Posted by: AMRL15
[This review was collected as part of a promotion.] Purchased because I have been using the Samsung watches to help improve my sleep.
I like that If I forget to charge before bed I can alternate devices and still capture some information. However, it would be nice if the battery hadn't dwindled down so quickly. It was great in the beginning I was getting 7 days use (preordered, wear it everyday), now I sometimes only get 2 days of wear before I have to charge. It is very inconsistent, some rare days I can get 4, I wear my watch everyday as well.
It is also a bit large for my hand size, it would be nice if it could come in a thinner band size at some point.
Overall I am happy with it, I just hope future models can overcome the battery issue.
I like that If I forget to charge before bed I can alternate devices and still capture some information. However, it would be nice if the battery hadn't dwindled down so quickly. It was great in the beginning I was getting 7 days use (preordered, wear it everyday), now I sometimes only get 2 days of wear before I have to charge. It is very inconsistent, some rare days I can get 4, I wear my watch everyday as well.
It is also a bit large for my hand size, it would be nice if it could come in a thinner band size at some point.
Overall I am happy with it, I just hope future models can overcome the battery issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features weak battery
on November 9, 2025
Posted by: SamsungUser
[This review was collected as part of a promotion.] I am making a big effort to improve my health and a big part of this is following my daily activity and sleep.
Using my Samsung Watch Ultra and Samsung Ring I get precise results I complement with a Continuous Glucose Monitor and smart scale.
At the beginning the ring battery lasted up to three days, six months ago it lasted two days, and a month ago, I had to charge it every day. Now, it failed to charge.
I hope the new Galaxy Ring 2,expected in 2026, will come with a better battery.
Using my Samsung Watch Ultra and Samsung Ring I get precise results I complement with a Continuous Glucose Monitor and smart scale.
At the beginning the ring battery lasted up to three days, six months ago it lasted two days, and a month ago, I had to charge it every day. Now, it failed to charge.
I hope the new Galaxy Ring 2,expected in 2026, will come with a better battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2025
Posted by: Juan23
from Springdale AR
This is definitely one of those.That's a big package on a small item. The ring packs a lot of features that I like.I personally I got it to help me track my steps And sleep since before I would always rely on my watch.And my phone and sometimes my sleep would not get counted.Since the phone would die at the middle of the night or the watch. The case being a charger as well is a huge plus since sometimes I just charge the case on weekend trips and don't have to worry about carrying an extra cable.The ring has a very good battery life as well and can go up to a week without needing charge. The only downside the ring has is that mine has is that the color has started to fade from the bottom where it normally Hits my desk or from grabbing things. Thequality is super durable and the design is very comfortable to wear.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't stand up to the competition
on December 1, 2025
Posted by: Christi
from Morgan Hill, CA
I had an Oura ring for a little over two years before it started to show major signs of wear on the battery. I didn't even have this for a year and it won't even record through a night of sleep. I love Samsung and was really excited to see them come out with a ring. The information gathering is fine, it looked great and tracking was good too. But not even a year? Come on Samsung, you can do better than that!
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, December 2, 2025
Greetings Christi,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Totally recommend it
on December 5, 2025
Posted by: lilith
[This review was collected as part of a promotion.] I’ve been using the Galaxy Ring for a while now, and it has quickly become one of my favorite Samsung devices. It’s lightweight, comfortable, and surprisingly easy to forget I’m even wearing it — until I check the insights. The combination of accurate health tracking and Galaxy AI analysis has been incredibly helpful in understanding my sleep, recovery, and daily activity levels.
What I love most is how seamlessly the Galaxy Ring works with my Samsung phone. The AI-powered wellness tips feel personalized and actually useful, especially when it comes to improving my sleep habits and staying active. It’s also great for keeping an eye on stress levels and heart rate without having to wear a bulky watch.
Whether I’m working, running errands, or just relaxing, the Galaxy Ring quietly keeps track of everything and gives me clear, easy-to-read reports. It’s a subtle device, but it adds a huge amount of value to my daily routine. Galaxy AI makes it even better by breaking down my data in a way that helps me make real improvements.
Overall, the Galaxy Ring has been an awesome addition to my Samsung ecosystem — simple, comfortable, and surprisingly powerful. Highly recommend!
What I love most is how seamlessly the Galaxy Ring works with my Samsung phone. The AI-powered wellness tips feel personalized and actually useful, especially when it comes to improving my sleep habits and staying active. It’s also great for keeping an eye on stress levels and heart rate without having to wear a bulky watch.
Whether I’m working, running errands, or just relaxing, the Galaxy Ring quietly keeps track of everything and gives me clear, easy-to-read reports. It’s a subtle device, but it adds a huge amount of value to my daily routine. Galaxy AI makes it even better by breaking down my data in a way that helps me make real improvements.
Overall, the Galaxy Ring has been an awesome addition to my Samsung ecosystem — simple, comfortable, and surprisingly powerful. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great ring ..in the beginning
on December 5, 2025
Posted by: Starmint
[This review was collected as part of a promotion.] Six months ago I received the ring as a gift. I was very pleased with the fit and all it's features it provided. Loved the chargeable case. It keeps track of steps, sleep, oxygen levels, workouts that were pretty accurate. I use a watch (different brand) as well & both were within each other's range. 6 months into it, the ring doesn't stay charged for more than 48 hours. Quite disappointed in it. I could see if I had mistreated it, but I don't. I believe there is no fix to this. So if your thinking about getting a ring, I suggest you wait a while longer til they improve on their battery performance.
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Greetings Starmint,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please feel free to review the resources shared below and let us know afterward if you would like any further assistance by contacting Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Samsung Care+
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring Battery
https://www.samsung.com/us/rings/galaxy-ring/#battery
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Feel free to check out, "Galaxy Ring won't charge" if you find your device no longer taking a charge. Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please feel free to review the resources shared below and let us know afterward if you would like any further assistance by contacting Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Samsung Care+
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring Battery
https://www.samsung.com/us/rings/galaxy-ring/#battery
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Posted by: RAS187
from Maryland
Verified Purchase:Yes
Sadly only bought cuz every watch I use doesn't track sleep. Maybe because of my tattoos but ring works and looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US