Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Posted by: Charli
from Massachusetts
Verified Purchase:Yes
Does exactly what I need it for. A little bulky but great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Drew
Verified Purchase:Yes
My period is not being tracked accurately
It is giving me inaccurate information
It is giving me inaccurate information
Performance
1
Response from Samsung USBy R&R Team, December 4, 2025
Aloha Drew,
Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Cycle tracking predications are inaccurate in Samsung Health
https://www.samsung.com/us/support/troubleshoot/TSG10004564/
Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Cycle tracking predications are inaccurate in Samsung Health
https://www.samsung.com/us/support/troubleshoot/TSG10004564/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Everything is excellent from tracking to Sleep quality but can improve on physical activity and workouts. It's not automatically tracking the workouts. I bought it only for activity tracking but a little disappointed on that aspect. I wish they update that in next versions.
I would recommend this to a friend!
Features
2
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Good day Sai,
Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Customer Rating
5
Great to follow sleep and energy level
on December 5, 2025
Posted by: JohnBorn
[This review was collected as part of a promotion.] I love that I can wear it at all time, when I sleep, train, study or even work-out. It gives me great insights and help me having a better sleep and waking up more rested. The new functions unlock by Galaxy AI are game changers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this ring!
on December 5, 2025
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I absolutely love my Galaxy Ring. The battery life is amazing, I go days without worrying if I have enough battery. And when I do have to charge up it is lightning fast, so I'm to get going again. It's lightweight and sleek, never gets in the way of daily activity. I can sleep with my Galaxy Ring on comfortably throughout the night.
I've found the health and activity tracker to be pretty spot on. It's given me a closer look at how my daily activity level and sleep affects my overall health. And it's a seamless fit with the rest of my Samsung products... 10 out of 10!
I've found the health and activity tracker to be pretty spot on. It's given me a closer look at how my daily activity level and sleep affects my overall health. And it's a seamless fit with the rest of my Samsung products... 10 out of 10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted
on December 10, 2025
Posted by: Anonymous
I was wanting a smart ring to keep track of my sleep and steps for when I wasn't wearing my watch. Luckily I looked up galaxy ring to see if samsung was releasing one and they were. I pre-ordered it and have had it ever since. I like how I can wear it 24/7 I only charge it 2 times a week and I love how all the stats are in the same app and that I can wear my watch and ring at the same time and things don't get counted twice. I am so happy that samsung has a ring so I don't have to have multiple apps. There was one point where the battery was dying very quickly, but I was sent a replacement and have been happy ever since.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Key S
from Montgomery Alabama
Verified Purchase:Yes
excellent overall it was good bang for buck always on me
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Fav Zav
Verified Purchase:Yes
The sleep study is so detailed and bring the awesomeness.
Written by a customer while visiting Samsung US