Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Customer Rating
3
Stopped charging after 6 weeks.
on October 31, 2025
Posted by: AJA3
from Clayton, NC
Worked great and tracked many health statistics that I needed while it worked. The ring stopped charging after 6 weeks and now I have to see if it can be fixed or move on to another product.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, November 3, 2025
Howdy AJA3,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand how frustrated you may feel to have a device that may not be functioning properly. Have no fear! We're here to help! Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Typically, a poor fit can cause your device to feel uncomfortable. Also, take a moment to review, "Galaxy Ring won't charge" to help resolve what you've described to be experiencing. Let us know if you have any questions afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand how frustrated you may feel to have a device that may not be functioning properly. Have no fear! We're here to help! Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Typically, a poor fit can cause your device to feel uncomfortable. Also, take a moment to review, "Galaxy Ring won't charge" to help resolve what you've described to be experiencing. Let us know if you have any questions afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
5
Works well did comfortable
on November 3, 2025
Posted by: Agentsice
[This review was collected as part of a promotion.] Works great and stays connected with no issues, set up is easy and looks stunning
Value
5
Written by a customer while visiting Samsung US
Posted by: Kay Mechelle
from Atlanta
Verified Purchase:Yes
I love my ring. Tracks great and I love the look. Charge fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
I wanted to move away from using a smart watch and the constant vibration made me annoyed. I still needed a way to track my steps and viola, in steps the samsung ring. They give you a sizing kit and I choose one, used it for a week, just to test comfortability. Now originally I felt the watch was miscalculation steps 🚶♂️, but after using it for a while now I fairly accurate. I like using the ring compared to the watch and it's better to use with a samsung phone as it can get a better tracking/steps counter when in your pocket. Hopefully there's a ring 2 with better tracking capabilities. Also very convenient to use for sleep tbh, it's a ring so sometimes you even forget it's on.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lenard B
Verified Purchase:Yes
I wanted something more comfortable to wear to track my sleep than my galaxy watch and this ring has been great ! I am a loyal fan of Samsung products !
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mp25
from New York
Verified Purchase:Yes
I've been wearing the ring for a few weeks now and mostly forget that it's even on my finger. It is very lightweight and comfortable. I initially had it on my middle finger but moved it to the pointer finger as it's easier to get on and off in my case. Hopefully future versions can add more utilities like blood pressure monitoring. Nice to have everything in the same ecosystem although I do also use the Hume band simultaneously and would like to see better integration.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice no subscription
on November 22, 2025
Posted by: Meetsingh
[This review was collected as part of a promotion.] Its an best ring i have tried it. No nonsense subscription required, application is very clean and pretty accurate, i hope Samsung will add more features with galaxy ai soon. To make more out of ring.battery life is very good better then ultra human or oura
Value
5
Written by a customer while visiting Samsung US
Posted by: Bryan Vo
from Austin, TX
Verified Purchase:Yes
Good ring for health. Just a bit wonder when there a lot of people has problem with the battery after a while. My test ring (user trial) also has the same situation. Battery when bad after around 8 months used, cannot hold the charge, then keep disconnecting with phone, finally never change again. Hopefully this one will last longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US