Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Posted by: Jocelyn
from Las Vegas
Verified Purchase:Yes
Ring is good but wish it had a smaller band width.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, December 26, 2024
Howdy Jocelyn,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Galaxy Ring or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Galaxy Ring or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Yulya
Verified Purchase:Yes
Great product very useful and accurate. Much more comfortable than a watch.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nice and fit with ear
from MN
Verified Purchase:Yes
Very good and fit with my finger. My friends are like it too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Fernando
Verified Purchase:Yes
The Samsung Ring is fantastic. It give great insight on your sleep patterns. You forget your wearing it. Works great with Samsung Health App.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Girod Germainn
from Taylor, MICHIGAN
Verified Purchase:Yes
So far, so good, but it'd be better with more activity tracking like swimming and sleep apnea detection.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Missing vibration for notifications
on December 26, 2024
Posted by: Jersey
from Florida
Wish it had a vibration feature for notifications. That's the main thing I noticed so far that I feel would make this better. Its very lightweight and comfortable. And has the health tracking features I use the most. Definitely overpriced for what it can do though.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Incorrect data
on December 26, 2024
Posted by: Smathew45
I've been using my new Samsung ring for a day now. It told me i slept good last night for 8 hrs and 35 minutes but I didn't sleep good last night. I am a light sleeper and I have RLS which kept me awake most of the night. Then, today I was outside working on the lawn and when I came inside and looked at my hear rate it said my HR was at 58 bpm for the last hour. I am wearing the ring correctly.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 30, 2024
Good day Smathew45,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things to keep in mind when wearing the Galaxy Ring. For instance, you'll want to ensure that the orientation indicator on the side of the ring is facing towards your palm. Also, make sure the ring fits and there are no gaps between your skin and the ring’s inner surface. This will ensure proper health tracking. It's best to wear the ring on your non-dominant hand to avoid scratching it and avoid wearing metal jewelry on adjacent fingers. Be sure to remove the ring when handling heavy or hard objects and avoid wearing the ring when handling magnets, as these may interrupt the health tracking features. Feel free to check out, "How to set up and wear your Galaxy Ring" if you would like to learn more. Also take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you have described to be experiencing with your Galaxy Ring. For Samsung Health related data errors, please also submit feedback by going to Samsung health App settings > Contact Us > Error Reports. If you would like any further assistance afterward, feel free to contact Samsung Support. We're always happy to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003280/
https://www.samsung.com/us/support/answer/ANS10003282/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things to keep in mind when wearing the Galaxy Ring. For instance, you'll want to ensure that the orientation indicator on the side of the ring is facing towards your palm. Also, make sure the ring fits and there are no gaps between your skin and the ring’s inner surface. This will ensure proper health tracking. It's best to wear the ring on your non-dominant hand to avoid scratching it and avoid wearing metal jewelry on adjacent fingers. Be sure to remove the ring when handling heavy or hard objects and avoid wearing the ring when handling magnets, as these may interrupt the health tracking features. Feel free to check out, "How to set up and wear your Galaxy Ring" if you would like to learn more. Also take a moment to review, "Track your sleep with the Galaxy Ring" to help resolve what you have described to be experiencing with your Galaxy Ring. For Samsung Health related data errors, please also submit feedback by going to Samsung health App settings > Contact Us > Error Reports. If you would like any further assistance afterward, feel free to contact Samsung Support. We're always happy to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003280/
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
Customer Rating
1
Bad tracking and even worse battery.
on December 26, 2024
Posted by: rybl
from Seattle, WA
Purchased in September and by November the battery needed to charged three times a day. Sleep tracking never worked properly, but step counting and heart rate seemed to be working fine. Support won't honor warranty claiming "physical damage" despite no damage.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, December 27, 2024
Hi there Rybl,
Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your battery life. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app and then check out, "Track your sleep with the Galaxy Ring" to begin tracking your sleep properly. If you would like any further assistance after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003281/
https://www.samsung.com/us/support/answer/ANS10003282/
Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your battery life. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app and then check out, "Track your sleep with the Galaxy Ring" to begin tracking your sleep properly. If you would like any further assistance after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003281/
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US