Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Average customer rating
4.3
(1,585 Reviews)
Rating breakdown 1,585 reviews
5 Stars
1,029
4 Stars
268
3 Stars
123
2 Stars
66
1 Star
99
77%of customers recommend this product.
(
436 out of
569)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 12 - Titanium Black - (2024)
Posted by: wade
from ashtabula, ohio
Verified Purchase:Yes
ring was not what i was expecting, very disapointed
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
Hey Wade! Thank you for sharing your feedback on the Galaxy Ring. We're sorry to hear that the Ring didn't meet your expectations. The Galaxy Ring now offers improved Heart Rate Tracking, providing a more precise reading by filtering out your body’s movements. This allows you to make informed decisions about your health and well-being. Additionally, the Find My Ring feature makes it easy to locate your missing Galaxy Ring. It sends a signal to track the last location of your Ring and displays it on a map on your phone. We would like to learn more about your experience so that we can improve your future interactions with the Ring. Please contact Samsung Support to share further details with us. We're looking forward to hearing from you.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: N Johnson
from Georgia
Verified Purchase:Yes
I wanted to like this ring a lot. I find that it doesn't hold a charge as long as advertised (even if its not worn all day) and it miscalculates steps. I wore the ring while working and it was counting my keystrokes as steps taken. I wish there was a way to pause the step counting for that reason alone. I gave the ring two stars because it does an excellent job of tracking my heart rate and some sleep habits.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, October 2, 2024
Hi N Johnson! We appreciate you taking the time to share your feedback on the Galaxy Ring with us. It's great to see that your ring has been doing an excellent job tracking your heart rate and sleep! We want to work with you to make sure all the features on your ring function correctly as well as the ring itself. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. You can also add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If your Ring isn't properly tracking your steps or the battery life is short, you may need to check for any software updates available. Software updates are like oil changes and tune-ups for your devices - they keep things running smoothly. Make sure to keep your Ring software up to date to enhance the user interface, improve security, and remove minor bugs. We recommend updating the software whenever a new version is available to ensure your device stays in top shape. You can update your Ring software through the firmware over-the-air (FOTA) service.
In the Galaxy Wearable app, tap "Ring software update" for the following options:
- Download and install: Check for and install updates manually. Open the charging case before starting manual updates.
- Auto update: Set to install updates automatically when the Ring is in the charging case.
If any of this persists, please reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
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In the Galaxy Wearable app, tap "Ring software update" for the following options:
- Download and install: Check for and install updates manually. Open the charging case before starting manual updates.
- Auto update: Set to install updates automatically when the Ring is in the charging case.
If any of this persists, please reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
A Nice Start but Needs More Time in Development
on September 25, 2024
Posted by: Michael T
from Maryland
Verified Purchase:Yes
Needs more features (such as blood pressure measure, blood oxygen level when awake, and feedback for irregular heart rhythm). It's attractive and fits comfortably, but it needs some half size options. All in all, it's a nice start, but I get the feeling that it was rushed to market. It might be better to wait until the next iteration of this ring is sold.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TJSIV
from Cleveland OH
Verified Purchase:Yes
Great Ring. Tracks everything you want tracked without wearing a watch or phone. Ordering ring was a nightmare as you cannot back order your size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: FerMass
Verified Purchase:Yes
Ring is awesome, packing great features.
My only complaint is about how the black paint scratches easily, after 2 weeks, it looked all peeled off around the edges. I took the ring off for weight lifting and the hardest thing I did was washing our dinner dishes, which mostly go in dishwasher.
My only complaint is about how the black paint scratches easily, after 2 weeks, it looked all peeled off around the edges. I took the ring off for weight lifting and the hardest thing I did was washing our dinner dishes, which mostly go in dishwasher.
Response from Samsung USBy R&R Team, October 2, 2024
We truly value your feedback, FerMass. Thank you for taking the time to share your thoughts on the Galaxy Ring. We hate to hear that you have noticed scratches on your ring. The Galaxy Ring is made from titanium and is available in three scratch-resistant finishes. Here are some important tips to keep in mind when wearing the Galaxy Ring:
1. Make sure the orientation indicator on the side of the ring is facing towards your palm.
2. Ensure that the ring fits properly and there are no gaps between your skin and the ring's inner surface to ensure accurate health tracking.
3. It's recommended to wear the ring on your non-dominant hand to minimize the risk of scratching it.
4. Avoid wearing other metal jewelry on adjacent fingers to prevent potential damage.
5. Remove the ring when handling heavy or hard objects.
6. It's best to avoid wearing the ring when handling magnets, as they may interfere with the health tracking features.
Keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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1. Make sure the orientation indicator on the side of the ring is facing towards your palm.
2. Ensure that the ring fits properly and there are no gaps between your skin and the ring's inner surface to ensure accurate health tracking.
3. It's recommended to wear the ring on your non-dominant hand to minimize the risk of scratching it.
4. Avoid wearing other metal jewelry on adjacent fingers to prevent potential damage.
5. Remove the ring when handling heavy or hard objects.
6. It's best to avoid wearing the ring when handling magnets, as they may interfere with the health tracking features.
Keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bob R
from Boston
Verified Purchase:Yes
The ring is accurate, light, and attractive. Sleep tracking is very important to me. While the Oura is also good, there is a mandatory membership, and it's heavy. The Samsung ring is a great buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love
on September 26, 2024
Posted by: Rose121
from Charleston, SC
I have been waiting for the Galaxy Ring! I'm so happy I got it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Maryland
Verified Purchase:Yes
Not to same size of other rings. Need to move forward with glucose reading.
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US