Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Black - (2024)
Customer Rating
1
battery failed
on April 13, 2026
Posted by: chip11
[This review was collected as part of a promotion.] The battery failed just after the warranty period of one year. This appears to be a problem that is well documented (do a quick search). I only used this during sleep, but maybe spending time on a charger daily was too hard on it. customer support was not very helpful and it was going to be very expensive to fix this. I have zero confidence that a fix would last more than a year. Shame on Samsung the way they treated people who purchased these rings.
Value
1
Response from Samsung USBy R&R Team, April 14, 2026
Good day Chip11, Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to improvement the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the the resources shared below to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward or if you have any questions, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
Maybe 2.0 will be better
on April 27, 2026
Posted by: ychia1
[This review was collected as part of a promotion.] Had the ring totally fail in 9 months. Battery issue apparently, which seems chronic in the design.
The replacement is fine so far, but it hasn't been that long yet.
This aside, I have to say it's kind of just okay feature wise. It basically does sleep tracking for me. For steps, the Watch is much more accurate.
The gestures are kind of useful, notably dismissing alarms. I tried using it to take pictures/videos, but it keeps accidentally triggering. Too hard to avoid in that use case IMO.
Value
2
Response from Samsung USBy R&R Team, April 28, 2026
Hi Ychia1, Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improvement the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources linked below to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward or if you have any questions, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Product Manuals https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery/Trade-in
on May 2, 2026
Posted by: Rich
from Florida
I love the ring but am very disappointed in the battery life. I have to leave it on the charger at least 12 hours for the battery to last through night. I use it to track my sleep and many nights it disconnects at some point over night. I'm also disappointed that Samsung doesn't offer a trade-in offer for their own ring. It seems suspect to me that the Galaxy ring isn't offered as a trade-in option.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, May 4, 2026
Howdy Rich, Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrated you may be to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring keeps disconnecting from phone https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
3
Unhappy
on May 4, 2026
Posted by: acin4utx
I received the ring for Xmas, and now the battery drains within 6 hours. I have worn this ring for 4 months. I wanted this for so long, that now, I don't know if I want another. I have reset the ring several times.
Response from Samsung USBy R&R Team, May 5, 2026
Hello there Acin4utx, Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your sentiments as you're providing valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, feel free to let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
If you are not sure, get the Aura Ring
on May 6, 2026
Posted by: healthmaxer
Bought my husband an aura ring and myself the samsung ring for Christmas last year becasue I have an S24 and I thought mine would be a seamless integration. His ring always connects, mine I have to turn the bluetooth off and on or go to wearable and reconnect or keep the ring in the holder and open. Every morning some kind of frustration and his just connects and works perfectly. 4 days agomine just dies. I only wear it at night to sleep so the amount of damage it could have gotten is minimal, if any at all. Would not purchase again.
Response from Samsung USBy R&R Team, May 7, 2026
Hello Healthmaxer, Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We can hear your frustration and we're here to help. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. The Galaxy Ring battery can last up to 7 days and if you combine that with a full cradle charge, you can get up to 14 days of battery life without plugging into an outlet! Please keep in mind that frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts as well as environmental factors like temperature, network environment, and signal strength can also affect battery life. Please take a moment to check out the resources linked below to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like further assistance afterward, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring Battery https://www.samsung.com/us/rings/galaxy-ring/#battery Galaxy Ring keeps disconnecting from phone https://www.samsung.com/us/support/troubleshoot/TSG10003289/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
5
Good tough ring
on May 13, 2026
Posted by: Wwe10163
[This review was collected as part of a promotion.] I love the ring it is very tough ring it has good battery on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love the features...hate the battery life now
on May 20, 2026
Posted by: Pres
from San Diego
So I love the ring itself and its features but the problem I have that I'm trying to work through is the battery life. It started off great but now it barely holds a charge for 4 hours 5 hours and then it's dead even though I'm charging it constantly. I'm not getting the full benefit of wearing on my finger all the time because I have to charge it like every 4 hours. I like the connectivity with my Galaxy phone and the features that it has but I really really would wish that it had a better battery life and I think I've already passed my 1-year warranty so now I don't know what to do. I'm seriously contemplating getting Oura ring now. I love Samsung and the Galaxy items but I'm really disappointed in that battery life on the ring. I wish I could trade my Galaxy ring to get an updated version with a better battery.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, May 20, 2026
Salutations Pres, Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrated you may be to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery not great
on May 21, 2026
Posted by: Myachingbattery
[This review was collected as part of a promotion.] Loved it for about 8 months then it went south... Battery went from lasting a week to less than 24 hours, which is very disappointing. I'm hoping micro battery technology improves soon. Cost to repair is too expensive, you're better off just buying a new one. If Samsung can keep the price point low, having to buy a new one every year isn't terrible, but could definitely be improved
Value
2
Response from Samsung USBy R&R Team, May 21, 2026
Howdy Myachingbattery, Thanks for reaching out to us to share your thoughts about your experience using the Samsung Galaxy Ring. Your constructive insights allow us to continue making improvements on our product line to align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like to share any other feedback with us or if you would like further assistance after checking out the resources shared below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/