Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Silver - (2024)
Average customer rating
4.3
(1,605 Reviews)
Rating breakdown 1,605 reviews
5 Stars
1,040
4 Stars
268
3 Stars
123
2 Stars
68
1 Star
106
76%of customers recommend this product.
(
438 out of
576)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Silver - (2024)
Posted by: Mike
Verified Purchase:Yes
Daily sleeping tracking is not accurate. Difficult to detect the snoring data.
No, I would not recommend this to a friend.
Features
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for giving us your candid review, Mike. We appreciate your feedback as we work on improvements. The Samsung Galaxy Ring is not just a fashion statement; it's your gateway to health and fitness tracking. With the ability to monitor vital signs and activity levels, it's a powerful way to stay connected to your well-being. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. We also offer additional warranty for eligible devices through Samsung Care+. We would like to gather more information regarding what you are experiencing. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kent
Verified Purchase:Yes
The battery life is amazing. The fast charging of the ring - its amazing. Really appreciate the auto tracking that kicks in after movement and when the Galaxy 7 watch is not being worn is perfect harmony between devices.
Written by a customer while visiting Samsung US
Posted by: Yohaun77
from Louisville ky
Verified Purchase:Yes
Basic as of now hopefully updates will fix that. I had to go up 2 sizes from my wedding ring. Color starting to fade.
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great device!
on September 6, 2024
Posted by: Darthkujo
from Washington
In went back and forth about the ring and if I wanted to buy it or not. I have many of the samsung devices so for be it would be just past of the ecosystem. After back and forth I decided to get it in gold, when I first saw it I was impressed by how pretty it looked in person. I have my wedding band and I gave into the watch just because I was planning on getting a titanium ring to preserve my real wedding band. Story short I bought the ring just for the built and look (similar to a titanium nonsmart ring) and did not have big expectations. Yet I was wrong and it actually is a grwst piece of tech. I will take a star off because other ring companies have better tracking features like the Ultra ring, yet it's not IMO a deal breaker since that ring is rather inaccurate according to some.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New Galaxy Ring
on July 29, 2024
Posted by: LocaFl
[This review was collected as part of a promotion.] I just got my new galaxy ring, I'm glad I used the sizing kit so I didn't get the wrong one. Very easy to add to my wearable app. Still playing with functions and capabilities. Love the charging case. Wish it had a bit more of a "traditional ring" feel and less bulky. Seems more tailored for a man.
Value
3
Response from Samsung USBy R&R Team, July 31, 2024
Hi! It's great to hear from you and get your feedback about our new Galaxy Ring. Your input is incredibly valuable as we strive to make improvements. We're thrilled that you're enjoying your Ring! Did you know that the Ring is water-resistant and has an IP68 rating? This means it can withstand being submerged in up to 100m of water for up to 10 minutes and up to 6 feet of water for up to 30 minutes. Just be sure to rinse off any residue and dry it after it gets wet. If you have any questions or concerns, let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Samsung Lover
Verified Purchase:Yes
Fits very small and the ring sensors stopped working after 3 days of wear.
Response from Samsung USBy R&R Team, October 2, 2024
It's great to hear from you. Your feedback is greatly appreciated. We see that you reached out to share your thoughts on the Galaxy Ring. The water-resistant Galaxy Ring measures blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. It is also equipped with an accelerometer, temperature sensor, and optical heart rate (PPG) sensor. We hate to see that your Ring sensors are not functioning correctly. We're here to help! Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us via Samsung Support so that we can further assist you with this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jeff
Verified Purchase:Yes
Absolute garbage. Died on me in less than two weeks for no reason. Wore it in a safe environment doing office work and relaxing/sleeping, but it won't even charge or wake up now.
Response from Samsung USBy R&R Team, April 14, 2025
Aloha Jeff,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to review, "Galaxy Ring won't charge" and "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. Please do not hesitate to contact Samsung Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
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Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to review, "Galaxy Ring won't charge" and "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your device. Please do not hesitate to contact Samsung Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
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Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Posted by: Destiny
from New York, NY
Verified Purchase:Yes
I love my ring. I am not sure how long it lasts because I charge it every 5 days. I love how comfortable it feels and the fact that I can review my sleep every morning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hello there Destiny,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're tickled pink to hear how much you have fallen in love with your Galaxy Ring and its features. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're tickled pink to hear how much you have fallen in love with your Galaxy Ring and its features. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
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Warranty Information
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Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US