Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Silver - (2024)
Average customer rating
4.3
(1,607 Reviews)
Rating breakdown 1,607 reviews
5 Stars
1,041
4 Stars
268
3 Stars
123
2 Stars
68
1 Star
107
76%of customers recommend this product.
(
438 out of
576)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 9 - Titanium Silver - (2024)
Posted by: DDDo
from NC
Verified Purchase:Yes
I had to wait a LONG>>>>>> time for my ring to get here and it did so only after my repeated calls to Samsung. I like the ring's sleep tracking except for when it stops tracking sleep when I get up in the middle of the night to go to the potty. No real instructions came with the ring, so I still haven't figured out how to track activity. My ring is comfortable on the first finger of my right hand.
Design
2
Response from Samsung USBy R&R Team, October 3, 2024
It's awesome to hear from you! We value all the feedback that we get from our customers. We see that you reached out to share your thoughts on the Galaxy Ring with us. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. If your sleep tracking keeps stopping when you use the restroom at night, we encourage you to submit an error report for this. To send an error report for your Galaxy Watch, Galaxy Buds, or Galaxy Ring, you'll need to use the Galaxy Wearable app on your connected phone or tablet. We've also provided links to help guide you on how to use your Galaxy Ring to track your sleep. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/PM/202407/20240730222212457/EB/WEA_Q50X_EN_FINAL_240709/start_here.html (Galaxy Ring Manual)
https://www.samsung.com/us/support/answer/ANS10003282/ (track sleep)
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error report)
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https://downloadcenter.samsung.com/content/PM/202407/20240730222212457/EB/WEA_Q50X_EN_FINAL_240709/start_here.html (Galaxy Ring Manual)
https://www.samsung.com/us/support/answer/ANS10003282/ (track sleep)
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error report)
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Written by a customer while visiting Samsung US
Posted by: Amurphy
from Bartlesville OK
Verified Purchase:Yes
I really love my ring it keeps me on target with my health and it also helps to keep me plugged in with out needing to wear my watch all of time .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dewayne
from Oklahoma
Verified Purchase:Yes
The ring looks cheap, the quality isn't there, doesn't seem like it communicates properly. the charging case looks better than the ring.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
It's great to hear from you, Dewayne. Your feedback is very much appreciated and we appreciate your candidness as well. We noticed you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring is a great tool for monitoring your daily wellness. Its compact and lightweight design complements any outfit. The Ring effortlessly tracks your health data and can be easily connected to your Galaxy phone using Bluetooth. You can then view your wellness data in the Samsung Health app. Your energy score includes a comprehensive analysis of your measured sleep, daily activities, and heart rate data. Analyze and record your sleep by measuring your heart rate, blood oxygen, and skin temperature. The Ring packs a plethora of features in one ring. We would like to gather more information in regards to what you alluded to as far as your Ring not communicating properly. Please reach out to us at Samsung Support so that we can gather some additional information to further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anthony
from San diego
Verified Purchase:Yes
I've been very happy with it. Sleeping with this is infinitely more comfortable than Sleeping with the watch.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dont Buy
Verified Purchase:Yes
Misses chunks of data often... 1, 2, 3 hours unaccounted for.
Response from Samsung USBy R&R Team, October 2, 2024
Hey! Thanks for sharing your honest feedback with us! We always love hearing from our valued customers. We see that you left a review on the Galaxy Ring. The Galaxy Ring is equipped with a comprehensive set of health-tracking features, including the ability to measure blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. This extensive range of health metrics provides you with a holistic view of your well-being, empowering you to make informed decisions about your health and fitness goals. In addition to its advanced health-tracking capabilities, the Galaxy Ring offers unparalleled convenience with its long-lasting battery life. With a seven-day battery life and the option for a full cradle charge, the Galaxy Ring ensures that you can stay connected and track your health metrics for up to 14 days without needing to plug into an outlet. Whether you're at home, at work, or on the go, the Galaxy Ring provides uninterrupted health monitoring to support your active lifestyle. We noted your concerns about your ring missing data. We recommend checking and making sure your ring sensors are clean. Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. Check out the link attached for instructions on how to do so. If this continues to be your experience after doing so, please reach out to us at Samsung Support. Thank you for being the best part of the Samsung community! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003287/
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https://www.samsung.com/us/support/answer/ANS10003287/
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Written by a customer while visiting Samsung US
Posted by: Shane
from Lahaina, Hawaii
Verified Purchase:Yes
Excellent quality device withba great battery life!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Steven C
from California
Verified Purchase:Yes
The ring works as expected. Put it on and forget about it. Use the Samsung wearable or health app to monitor readings. Only issue is the ring box used to charge the ring. It can only charge the ring up to its own power level. If the case is at 75% it can only charge the ring to 75%. This is annoying.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Happy Camper
Verified Purchase:Yes
Switching from a Gear S3 to the ring, the ring needs to learn quicker - it does not do well on workout/exercise auto detect. The software update crashed the ring requiring a reset/restart. Traveling international the food search is limited compared to domestic. I have faith these will be fixed.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, October 8, 2024
Thanks for reaching out to share your experience with us! We see that you reached out to tell us about your Galaxy Ring. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards healthier habits. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your phone. If you’re wearing the Galaxy Ring for an extended period of time, it will automatically register certain exercises and record your fitness data. This includes the exercise type, workout duration, and calories burned. To find the supported exercises, navigate to and open the Galaxy Wearable app on your phone, then tap Health settings, and then tap Activities to detect. Turn on the Auto detect feature, and then enable your desired exercise type(s) by tapping the switch(es). You can view your recorded data in the Samsung Health app. Also, make sure to recheck for software updates that might be available. If this persists, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US