Customer reviews from belkin.com
Belkin - Refurbished Excellent - BOOSTCHARGEPRO 3 in 1 Wireless Charger with MagSafe for iPhone 14/13/12 Series Devices - White
Average customer rating
4.4
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
448
4 Stars
76
3 Stars
31
2 Stars
25
1 Star
45
83%of customers recommend this product.
(
342 out of
411)
Customer Reviews for Belkin - Refurbished Excellent - BOOSTCHARGEPRO 3 in 1 Wireless Charger with MagSafe for iPhone 14/13/12 Series Devices - White
Customer Rating
2
AirPod Charging: Circle vs. Rectangle
on May 23, 2024
Posted by: DTSkyGazer
COME ON BELKIN! 🙄
Why is the location for AirPod charging a beveled circle? The AirPod case has ALWAYS been rectangular. If the AirPod case isn't put EXACTLY centered over the circular divet, it won't charge. You would have thought that the design engineers would have caught this and fixed this design flaw with the new version. #Belkin #Disappointed #CircleVSRectangle
Why is the location for AirPod charging a beveled circle? The AirPod case has ALWAYS been rectangular. If the AirPod case isn't put EXACTLY centered over the circular divet, it won't charge. You would have thought that the design engineers would have caught this and fixed this design flaw with the new version. #Belkin #Disappointed #CircleVSRectangle
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, May 26, 2024
Hi, DTSkyGazer,
We understand your feedback on our 3-in-1 Wireless Charger with Official MagSafe Charging 15W, and we take product design and quality very seriously. Thus, the little circle on the AirPod charging pad could help you align the case properly. Anyhow, should you need help, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We understand your feedback on our 3-in-1 Wireless Charger with Official MagSafe Charging 15W, and we take product design and quality very seriously. Thus, the little circle on the AirPod charging pad could help you align the case properly. Anyhow, should you need help, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Proprietary Power Adapter instead of USB-C
on May 10, 2024
Posted by: AnnoyedUser
The product itself has good quality and does what it's supposed to do, though I didn't test the fast charging claims.
Unfortunately the product comes with a proprietary power adapter and connector, which (in case of damage or loss) is not sold separately.
I'm returning the product and will buy it again if it's reengineered with a USB-C port! (not a hardwired USB-C cable)
Unfortunately the product comes with a proprietary power adapter and connector, which (in case of damage or loss) is not sold separately.
I'm returning the product and will buy it again if it's reengineered with a USB-C port! (not a hardwired USB-C cable)
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, May 10, 2024
Hi, AnnoyedUser,
We appreciate the time in posting a review! We always aim to develop our products and services based from our customers' reviews and suggestions. This is noted and will serve as a reference for future considerations. Should you need assistance, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! We always aim to develop our products and services based from our customers' reviews and suggestions. This is noted and will serve as a reference for future considerations. Should you need assistance, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Disappointed
on April 29, 2024
Posted by: DawnIsom
I looked to be an amazing product and I was super excited to get it out of the box and start using it right away. Unfortunately it has not been a fun experience. The iPods and iwatch hook up great. However no matter what phone case I put on my phone, and no matter what different positions I place the phone on the charger I can’t get the phone to hold. It keeps falling off due to it being too heavy. I have a iPhone 13 max which on the box indicates it is compatible with the charger. FYI it’s not.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, April 29, 2024
Hey there. This should not be the performance of the product as it is compatible with MagSafe compatible phones and cases (up to 3mm). We’d like to have this further checked by our phone support team. Please reach out to the team through our hotline: https://www.belkin.com/support-article/?articleNum=55022
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Not compatible with Apple's Beats Headphones
on April 11, 2024
Posted by: colten2323
I love the product but it doesn't work with all of my devices. I have Beats Fit Pro headphones vs. the airpods. Both made by Apple (similar style case and everything) but only "Airpods" work with this charger. I'll be returning mine.
Response from belkin.comBy Customer Service, April 11, 2024
Hi, colten2323,
We appreciate the time in posting a review! Indeed, the base charger of our Belkin WIZ017 is designed only for AirPod models. This has been brought up already to our Engineering team for future considerations. Our phone support team is just a call away should you need assistance. The hotline number is listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! Indeed, the base charger of our Belkin WIZ017 is designed only for AirPod models. This has been brought up already to our Engineering team for future considerations. Our phone support team is just a call away should you need assistance. The hotline number is listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
good product
on March 21, 2024
Posted by: product
from lakeland
This product is good. The only problem is I have to take my case off to charge it.
I have a quad lock case MagSafe compatible it will charge but it will stop charging
I have a quad lock case MagSafe compatible it will charge but it will stop charging
Response from belkin.comBy CustomerService, March 24, 2024
Hi,
Many thanks for the 4-star rating. Belkin WIZ017 can only be used with MagSafe-approved cases of up to 3 mm in thickness. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Many thanks for the 4-star rating. Belkin WIZ017 can only be used with MagSafe-approved cases of up to 3 mm in thickness. If there’s anything specific, you’d like to see more of, please don’t hesitate to let us know. Should you have any questions or other concerns regarding our products, feel free to get in touch with us any time. You can contact us directly through email at BelkinCares@belkin.com or you can call us through our hotline numbers found on this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Ac adapter
on March 11, 2024
Posted by: Josh210
from Salt lake city
Love the product, but my ac adapter tore and can’t find any replacements!!!
Response from belkin.comBy Customer Service, March 13, 2024
Hi, Josh210,
Thank you for taking the time to leave a review! Be advised that our Belkin WIZ017 uses a proprietary power connector. Moreover, we do not sell or replace damage/lost parts of our devices. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. We'd like to discuss your experience further.
Regards,
Carl
Belkin Support
Thank you for taking the time to leave a review! Be advised that our Belkin WIZ017 uses a proprietary power connector. Moreover, we do not sell or replace damage/lost parts of our devices. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. We'd like to discuss your experience further.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
iPhone just falls off
on February 29, 2024
Posted by: marilyn05
Just bought this product and my iPhone 8 Plus falls off it - the magnet doesnt work.
Response from belkin.comBy Customer Service, February 29, 2024
Hi, marilyn05,
We appreciate the time in posting a review! The charger is designed to work with MagSafe-capable phones (iPhone 12 and later models), and has not been tested to work with earlier iPhone models. Should you have further concerns, you can call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! The charger is designed to work with MagSafe-capable phones (iPhone 12 and later models), and has not been tested to work with earlier iPhone models. Should you have further concerns, you can call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Ultra watch charging
on February 12, 2024
Posted by: Tims0566
from Graham, WA
For charging the watch. And using the apple bands, the watch face always turns sideways. Last comment was to use heavier band. Unacceptable responce
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, February 13, 2024
Hi, Tims0566,
Let us check this out further and provide assistance! Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. Our Product Experts are eager to help as well!
Regards,
Carl
Belkin Support
Let us check this out further and provide assistance! Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. Our Product Experts are eager to help as well!
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com