Customer Reviews for Belkin - Refurbished Excellent - BOOSTCHARGEPRO 3 in 1 Wireless Charger with MagSafe for iPhone 14/13/12 Series Devices - White
Customer Rating
1
Warning Magsafe charging will fail!
on September 3, 2023
Posted by: kkdart
from Folsom California
Magsafe charging for iPhone 12 Pro Max no longer works. As reported by other media outlets this is a known issue. Please be aware that until this is fixed stay away from this product. A competitor had a similar problem and was able to issue a firmware update, this may not be possible with this product.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, September 3, 2023
Hi kkdart,
Your review is noted! Our Engineering team is aware on this issue, and currently gathering data. We can isolate the setback by power cycling the charger to regain functionality of the phone charging portion. It is recommended to unplug the AC adapter from the charger for at least 30 seconds up to 1 minute and then plug back in. This will allow it to reboot and charging functionality should be restored for the phone.
Should you need further assistance, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
[This review was collected as part of a promotion.] Excellent Product, wireless, small footprint, fast charging. Accommodates iPhone, Air pods Pro & Apple Watch.
[This review was collected as part of a promotion.] Looks great and does an awesome job at charging everything at a fairly fast rate. Removed so much clutter from my nightstand.
[This review was collected as part of a promotion.] I've been using this charger now for about a week and I have no complaints. I use it to charge my iPhone 12 mini and Apple Watch SE. Both MagSafe connections are strong and holds each device well. Charging rate is fast as well.
Phone will not stay on the charger. Total failure.
Response from belkin.comBy Customer Support, August 14, 2023
Hi there, Alex,
We've heard you, and we'd like to sort this out with you. The unit should've worked better longer that described. We want to connect with your directly so we can have them further checked. Please reach out to us through our phone support Team and we’ll continue assisting you from there. You may refer to this link for our hotline: https://www.belkin.com/support-article?articleNum=55022. You may also send us an email at BelkinCares@belkin.com with your contact information, model of your phone and a link to this review as a reference.
[This review was collected as part of a promotion.] So easy to use. It charges fast for all devices. This could be the best wireless charge on the market