Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Average customer rating
4.2 out of 5
4.2
(1,810 Reviews)
Open Ratings Snapshot
Rating breakdown 1,810 reviews
5 Stars
1,157
4 Stars
280
3 Stars
144
2 Stars
86
1 Star
143
75%of customers recommend this product. 
(
459 out of 616
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Customer Rating
1 out of 5
1
Battery is only good at its month of usage.
on March 8, 2026
Posted by: Michael C Hovermale
from Florida
Batter is only good the 1st few months then longer you use only last 2 days.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 9, 2026
Aloha Michael ,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a treausred Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best for the best
on March 9, 2026
Posted by: Catastros
[This review was collected as part of a promotion.] Galaxi AI is one of the well-received improvements that greatly help the community and content creators.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Worth for an year
on April 3, 2026
Posted by: Krishna K
For the initial one year the ring was performing okay. But after one year it starts working abnormally. Charges from 0 to 100% with mins and discharges to 0% in the same way. Not scratch resistant. Disconnects from phone due to charging issue. Leaves stress marks on the finger.
Response from Samsung USBy R&R TeamApril 6, 2026
Howdy Krishna ,
Thank you for taking the time to share your experience with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. We understand how frustrating it may be to not have your device looking as pristine as it was during your unboxing. Here's a few precautions: Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. Feel free to check out, "Keep your Galaxy Ring clean" if you would like to learn more. If you would like further assistance after reviewing the resources provided below, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't waste your money
on May 25, 2026
Posted by: SammyUser71
from Philadelphia
Battery life is abysmal. The charging case has died twice and I'm on my third one...waiting for this one to die. The ring consistently disconnects from my phone about 8-12 times a day rendering it useless. Samsung refuses to do anything about it. The tips on the website to address these issues do not rectify any of these issues. This product is trash.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 27, 2026
Hello SammyUser71,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Severely disappointed and I'm a fan of Samsung.
on January 4, 2025
Posted by: Michael B
from Greenville, SC
Verified Purchase:Yes
Ring started off with acceptable battery life, then after a week battery had to be charged multiple times a day and wouldn't make it through the night with just > 50% charge. The ring is currently back at Samsung. I only had the ring for ~2 weeks before it had to be sent in for repairs. Samsung wouldn't just replace the ring.
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJanuary 7, 2025
Hello there Michael,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your battery life. If you would like any further assistance after reviewing the resource provided, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Useless
on March 6, 2025
Posted by: Anonymous7712
from Seattle, WA
Verified Purchase:Yes
Useless. Stop wearing it after a couple of weeks. Steps count is not correct. Sleep detection is not working properly.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 10, 2025
Hello there Anonymous7712,
Thanks for sharing your experience with using the Samsung Galaxy Ring. Your feedback is appreciated. If your Galaxy Ring is showing inaccurate step count or failing to detect sleep, try troubleshooting by ensuring proper fit, checking Bluetooth connectivity, rebooting the ring, and verifying Samsung Health app settings and permissions. If what you're experiencing is not resolved, please feel free to submit an error report to our engineers. For your convenience, I have linked a few helpful resources below for your review. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ring does not hold a charge more then a day
on July 2, 2025
Posted by: Extremelyfrustrated
[This review was collected as part of a promotion.] The ring stopped holding a charge after a couple of months. Called tech support after calling 4 times with no resolve they asked me to send the ring in. They said they would send a return label emailed to me. Recieved email with no return label and the wrong info on what was told to them as the problem. Have had issues with the last few items purchased from Samsung and have been purchasing for years with no problem. Very hard to deal with as a company now. Never called back because they have already taken hours of my life away from me with no resolve. Very frustrating.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 2, 2025
Aloha Extremelyfrustrated,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
loved it until.....
on October 28, 2025
Posted by: workitout
from Washington
I loved this ring, fit great, gives great information. Then about one year after I bought it, the battery started rapidly losing its charge on a daily basis. I reset it several times and it would be okay for a day or two, but then suddenly down to nothing. I'm concerned if I get another one I will have the same issue after one year.
Response from Samsung USBy R&R TeamOctober 29, 2025
Hello there Workitout, thank you for reaching out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We value your thoughts as we continue to improve the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with your repair needs. We understand how frustrating it may be to have a device not performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like additional assistance or if you would like to share more feedback with us, please do not hesitate to contact Samsung Support. Thanks for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
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