Ring is dead after less than 30 days and needs to be replaced.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 27, 2025
Hey JFilk, Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy Ring, however, we need more information regarding what may be occurring with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
I don’t think it’s the best ring. It tracks poorly
on April 2, 2025
Posted by: Facundo
Verified Purchase:Yes
I don’t think it’s the best ring. It tracks poorly when I sleep, and the features it offers aren’t that interesting. I think other rings have more to offer
Response from Samsung USBy R&R Team, April 3, 2025
Greetings Facundo, Thank you for taking the time to share your recent experience with using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community Galaxy Ring is not working https://www.samsung.com/us/support/troubleshoot/TSG10003611/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/
Love this product. I got it with the idea of helping monitor my sleep primarily. It has great features even beyond that, stays charged for days on end, & fits comfortably. Easy set up. Only complaint is that the little USB cable to recharge the case & ring doesnt include the plug in piece (adapter). So far so good. I find myself wanting to use it to the fullest. It gives great coaching & feedback to help reach health goals.
Switched from Oura to the Samsung ring because I didn't like Oura's connection to Palantir and their connection to government surveillance. So far, so good.
I'm very disappointed how easy this ring scratches. My wedding ring doesn't have a single scratch after 10 years, but after one week my galaxy ring looks like it went through the blender. I have the a galaxy watch, so really I just use this for the energy score which is cool to have. Im also disappointed in the battery life. The ring off loads sensors to my watch yet I'm still only able to get a 5 day battery life.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, October 3, 2024
It's great to hear from you, Ryan. We value your feedback and hope to continue to hear more from you in the future. We noticed you reached out to share your thoughts on the Galaxy Ring. The Galaxy Ring is carefully made from strong but light titanium, so it's comfortable to wear for long periods of time. It comes in 9 sizes, so it fits perfectly and feels light. You can wear it every day, even when you're exercising or sleeping. It's also made with a concave line to prevent scratches. It's good to see that you've been able to implement this device in your Galaxy ecosystem. Wearing the Ring with a Galaxy watch will maximize its shared health features and extend the Ring’s battery life by up to 30 percent. Make your ring up to date with the latest software available so that you can keep your ring functioning at its optimal capacity. As far as the scratches, we've provided a link that explains how you can wear your ring to avoid these scratches. If you have any further concerns or questions, please do not hesitate to reach out to us, and thank you for being the best part of Samsung. -Kelvin https://www.samsung.com/us/support/answer/ANS10003280/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Flaw in sleep monitoring
on October 21, 2024
Posted by: Jjewell1
This ring has many great features but unfortunately the bugs in the sleep monitoring have not been worked out. The lights on the ring stay lit all night long despite completely resetting the ring. This is not how the ring is supposed to function. It worked correctly for the first 2 weeks then stopped working. This seriously drains the battery and keeps me awake at night.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 21, 2024
Thanks for sharing your honest feedback with us, JJewell1. We always appreciate hearing from our customers. It looks like you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring helps you manage your health by continuously measuring and analyzing various vital signs and activity patterns in detail. The measured data would then be periodically synchronized with the Samsung Health app. Your Ring analyses your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping. We understand that you've been having your ring light up at night lately. This may be due to your ring alerting you about the battery percentage available. We would like to gather additional information about your experience such as which lights are on specifically. Please reach out to us at Samsung Support so that we can work together to get this resolved. Thanks for being the best part of Samsung! We look forward to hearing from you. -Kelvin smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I luv luv luv my Galaxy Ring. You forget that you have it on. I like that it monitors my sleep habits and the suggestions on how to improve. I'm a Samsung fanatic I'm just crazy about their products.