Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Average customer rating
4.3
(1,597 Reviews)
Rating breakdown 1,597 reviews
5 Stars
1,033
4 Stars
268
3 Stars
123
2 Stars
69
1 Star
104
76%of customers recommend this product.
(
438 out of
576)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Customer Rating
4
Pretty good, not as much as I expected
on July 30, 2024
Posted by: Ring2Zoid
[This review was collected as part of a promotion.] The new rings are nice and do have benefits such as better biometric reading during sleep. I wasn't blown away with it though. I do not get information for what readings come from my watch vs my ring. When I charge my watch my ring doesn't seem to "pick up" on the lack of watch readings so I end up with gaps, which I didn't expect. I expected them to kind of communicate together as that is how it was advertised, that they would work together to prolong battery life and make readings seamlessly.
Overall, it is nice, just not as good as the advertising made it seem..
Overall, it is nice, just not as good as the advertising made it seem..
Value
4
Written by a customer while visiting Samsung US
Posted by: Tassja
Verified Purchase:Yes
No returns! It's not living up to the hype. Not properly storing my information amongst other things.
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Tassja,
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US
Customer Rating
1
What a disappointment
on December 21, 2025
Posted by: former Samsung Fan
from Seattle, WA
To start out, I am a fan of Samsung products, I use a Samsung Galaxy S25 Ultra phone, I wear Samsung Galaxy watches, I use a Samsung tablet, and to top it off, I wear Samsung ear buds. Why am I so loyal to this product line? My expectation that using Samsung products in the same ecosystem that it will work seamlessly together and for the most part, they do. Until today that is. Purchased a brand new Samsung Ring and gone through the pairing process, no issues; Wearable picked up the new product right away and asked me to pair it. The problem is, after set up, I am forever stuck on the " Your Set Up is Ready" screen and it just freeze there. Despite hours of trouble shooting including adjusting the animation on my phone, clearing the cache, resetting the ring and my phone, nothing worked. End up returning the product and wasted an hour of my time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Aloha,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Written by a customer while visiting Samsung US
Customer Rating
1
Product doesn't monitor any of my sleep readings
on September 3, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Very frustrated ... using ring for part 3 days . Sleept nights and afternoons on all 3 days , ring recorded sleep only one time. That to half the time period . What ever I try it isnot recording my sleep
Value
1
Response from Samsung USBy R&R Team, September 4, 2024
We greatly appreciate your outreach. All our customer's feedback is valued as we continue to make improvements to our products and services. We noticed you reached out to let us know about your experience with the Samsung Galaxy Ring. The Galaxy Ring is equipped with advanced features that allow it to analyze your sleep patterns by monitoring vital indicators such as heart rate, blood oxygen levels, skin temperature, and various other factors while you are resting. This comprehensive analysis serves to provide invaluable insights into the quality of your sleep, helping you to make informed decisions about your health and well-being. We see that you are experiencing some challenges with the sleep tracker feature. We recommend using the link attached to submit an error report as this will allow our engineers to get a hands-on look at the symptoms you are experiencing. Also, reach out to us at Samsung Support so that we can gather additional information about your experience and look into what can be done to resolve this. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit Report)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit Report)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Exquisite minimalism
on July 30, 2024
Posted by: NexGen
[This review was collected as part of a promotion.] The Galaxy ring is exactly what I was looking for. I love Samsung health I sites and tracking with the help of Galaxy AI. Problem is, I can't wear a watch while working because I'm in food service. The ring solves this problem while being extremely accurate and allowable for food safety.
Additionally, when doing strength training, I wear wrist straps and wrist supporting gloves when lifting. My watch often gets in the way or becomes uncomfortable. The ring allows me to keep accurate tracking of vitals without discomfort or having to remove it.
Lastly, the battery life is incredible. I got my ring in Wednesday and here we are in Tuesday of the following week with 33% still left.
10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Verified Purchase:Yes
Good start to track sleep and other work outs, but it doesn't seem to track when your phone is not with you when you walk or run. This would have been useful if it can track your locoation and steps without your phone andnjust syncs when its within range again. Other than that, it just basically duplicates what your watch already does
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, April 21, 2025
Hello,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring needs to be relatively close to your paired smartphone to function properly, especially for Bluetooth connectivity and data syncing. The ring can track data on its own, but it relies on a Bluetooth connection to sync with the Galaxy Wearable app for detailed data and features. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring needs to be relatively close to your paired smartphone to function properly, especially for Bluetooth connectivity and data syncing. The ring can track data on its own, but it relies on a Bluetooth connection to sync with the Galaxy Wearable app for detailed data and features. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life
on March 21, 2025
Posted by: MissMyBattery
Battery is terrible. After 6 weeks, it went from lasting 6 days to barely making it 24 hours. I bought that for the long battery life and constantly plans days around when I can not wear it or be near a charger.
Response from Samsung USBy R&R Team, March 24, 2025
Hi there MissMyBattery,
Thanks for finding the time to share your experience with using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Please feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for finding the time to share your experience with using the Samsung Galaxy Ring. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Please feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Posted by: Gill
Verified Purchase:Yes
Great fit and excellent data views which makes this the best ring on the market. There is no subscription cost. The styles are great
I would recommend this to a friend!
Written by a customer while visiting Samsung US