Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Average customer rating
4.3
(1,597 Reviews)
Rating breakdown 1,597 reviews
5 Stars
1,033
4 Stars
268
3 Stars
123
2 Stars
69
1 Star
104
76%of customers recommend this product.
(
438 out of
576)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Customer Rating
1
Not worth it after 6+ months
on November 25, 2025
Posted by: Crys123
from Tx
Ring is cool at first, but battery life won't last past a few hours after about 8 months. Cost is not worth it for a diagnosis to repair.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, November 26, 2025
Greetings Crys123,
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources linked below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources linked below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Ryan
from Washington
Verified Purchase:Yes
Still too early to tell. One negative thus far is the black finish is already wearing off on the underside of the ring, which is disappointing. I have had the ring since the launch.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Ring useless after software update
on July 18, 2025
Posted by: CS12
After software update the battery live is terrible, goes from 100% to 99% as soon as taking it off the charging dock. Battery life drains three times as fast now. Now it always disconnecting from the phone. I tried reconnecting didn't work, i was holding my phone in the same hand as my ring and it was fully charged. I got the ring to track sleep, it is useless, now as it does not stay connected.
Response from Samsung USBy R&R Team, July 18, 2025
Hey there CS12,
Thank you for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Take a moment to check out, "How to charge the Galaxy Ring" to learn how to optimize your battery life. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing. Feel free to reach out to Samsung Support afterward if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thank you for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Take a moment to check out, "How to charge the Galaxy Ring" to learn how to optimize your battery life. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing. Feel free to reach out to Samsung Support afterward if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
1
Stick to an Aura Ring
on November 24, 2025
Posted by: JayAllDay
from New York, NY
I have had this device for a year now, and I must say, the battery life is absolutely terrible. It barely lasts through the day, which is incredibly frustrating. Additionally, the step count is consistently inaccurate, making it nearly impossible to trust the data. Overall, I am quite disappointed with the performance of this device.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 25, 2025
Hello there JayAllDay,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When it comes to your step count, please ensure that your Galaxy Ring and the Samsung Health app have the latest software updates, submit an error report for what you may be experiencing, and wear it on your non-dominant hand to avoid false counts from daily activities. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When it comes to your step count, please ensure that your Galaxy Ring and the Samsung Health app have the latest software updates, submit an error report for what you may be experiencing, and wear it on your non-dominant hand to avoid false counts from daily activities. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty trinket, no battery life after 2- 3 months
on November 14, 2024
Posted by: Florence G
from Florida
Verified Purchase:Yes
Stylish, comfortable and completely useless! I was so keen to have one, I pre-ordered it before it was released. Got it, loved it for 3 weeks (the battery lasted 5-6 days, at first). Then, 3 days, then 2 days, then only 12 hours, and now about 4 hours.
I've sent it in for repair by Samsung TWICE, so far. I would have sent it back a 3rd time but got busy with hurricanes and their aftermath. I'd love to know how well or poorly I'm sleeping, but if I put a fully charged ring on at 10pm, it says I only slept 3 hours - the battery dies about 1am. Samsung has been less than helpful.
I've sent it in for repair by Samsung TWICE, so far. I would have sent it back a 3rd time but got busy with hurricanes and their aftermath. I'd love to know how well or poorly I'm sleeping, but if I put a fully charged ring on at 10pm, it says I only slept 3 hours - the battery dies about 1am. Samsung has been less than helpful.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, November 18, 2024
Thank you for reaching out to share your feedback on the Galaxy Ring with us, Florence. The Galaxy Ring offers less charging time and more tracking capabilities. With a battery life of seven days, you can easily slip it on and forget about it. When paired with a full cradle charge, it can last up to 14 days without needing to be plugged into an outlet. Our goal is to provide the best products and services for our valued customers. We would like to gather some additional information so that we can provide the proper assistance. Please reach out to us at Samsung Support so that we can get started. We look forward to hearing from you! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Bats
Verified Purchase:Yes
Not too great. The black ring i have has started to loose the coating. Its only been a month.
The battery life is impressive though
For the amount they're charging, I'm disappointed that it's loosing color on the edges
The battery life is impressive though
For the amount they're charging, I'm disappointed that it's loosing color on the edges
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Social Commerce, December 2, 2024
Thank you for sharing your experience with the Galaxy Ring, Bats. The Galaxy Ring provides an energy score that includes a detailed analysis of your sleep, daily activities, and heart rate data. It analyzes your sleep by measuring your heart rate, blood oxygen levels, and skin temperature. Additionally, it monitors your heart rate and can automatically detect and track your walking and running activities once you enable this feature in the Samsung Health settings of the Galaxy Wearable app. We hate to see that you've noticed some shedding on your ring. There are a few things to keep in mind when wearing the Galaxy Ring. It's important to ensure that the orientation indicator is facing your palm, that it fits snugly against your skin to enable accurate health tracking, and to wear it on your non-dominant hand to prevent scratches. Additionally, refrain from wearing metal jewelry on adjacent fingers, remove the ring when handling heavy objects, and avoid it around magnets, as these can disrupt health tracking features. Samsung provides a 12-month limited warranty for manufacturer defects, and additional coverage is available through Samsung Care+ for extended protection. If you require any further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
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smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Will not last
on November 20, 2025
Posted by: Disappointed
It's a great product when it works but after about an year and a half of owning this ring, it does not hold a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, November 21, 2025
Greetings Disappointed,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
1
Pry wouldn't buy again
on August 7, 2024
Posted by: Cbeeson23
Ring looks nice and has some cool features. Seems cheaply made though mine has already scratched or chipped in multiple places. I have only had it for a week and haven't done any crazy activity to warrant that happening. So now it just looks bad
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, August 8, 2024
We appreciate you taking the time to share your experience with us. Our customers' feedback is greatly important to us as we continue to strive to make continuous improvements. We see that you are reaching out to let us know about your Samsung Galaxy Ring. Galaxy Ring delivers a straightforward approach to wellness, offering health monitoring, tracking, and personalized insights while worn comfortably on a finger, even while asleep. We urge you to reach out to our Samsung Support team for further assistance with this. Thank you for being the best part of Samsung. - Kelvin
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smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US