Howdy DaveZzzz,
Thanks for sharing your sentiments with us regarding your experience using the Samsung Galaxy Ring. Your satisfaction motivates us to continue delivering the best quality product line that suit all of your needs. We're thrilled to hear how much you've been enjoying the purchase of your Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/

Good day Kent,
Thank you for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Ring. Please know that we recognize your concerns and we are happy to take action to help resolve what you've described. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Ring is not tracking steps correctly, it is typically due to fitment issues or lack of hand movement. Please make sure that your Galaxy Ring fits snugly, you are wearing it on your non-dominant hand, and that Samsung Health is configured to prioritize the ring over your phone. In the Samsung Health app, go to Steps > Menu (three dots) > Select step data to show and ensure it's not set incorrectly. The ring must be snug to detect motion. Ensure the sensors are clean and positioned correctly on your finger, ideally the non-dominant hand. Hold down the touch area on your ring for about 10 seconds until it vibrates to restart. Ensure both the Galaxy Wearable app and Samsung Health are updated to the latest version. The sensor requires continuous, natural movement to start counting, often requiring at least 10 consecutive steps, and may not count steps when pushing a stroller or cart. If your Galaxy Ring is not tracking sleep correctly, ensure the sensor is on the palm side, the ring is snug, and update the Samsung Health app. Some other tips include resetting the ring, cleaning the sensors, and ensuring it is charged. If using a Galaxy Watch simultaneously, prioritize one device for sleep tracking to avoid data conflicts. For your convenience, I have linked resources below to help resolve what you've described. Check those out when you can and get back to us if you have any questions or if you'd like further assistance. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Samsung Health has incorrect or missing sleep data
https://www.samsung.com/us/support/troubleshoot/TSG10003901/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/