Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Average customer rating
4.3
(1,605 Reviews)
Rating breakdown 1,605 reviews
5 Stars
1,040
4 Stars
268
3 Stars
123
2 Stars
68
1 Star
106
76%of customers recommend this product.
(
438 out of
576)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 8 - Titanium Silver - (2024)
Posted by: JJIII
from San Diego
Verified Purchase:Yes
Worked fine at first. 2 weeks into wearing, it became vague and inaccurate. E.g., showing I went to sleep at 2:15 a.m. when it was before midnight; not registering snoring; inaccurate pulseox and body temperature readings.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Yvonne C
from Colorado
Verified Purchase:Yes
It is mostly fine. The step count is accurate enough, as long as you are not in a treadmill. I wanted this ring for sleep monitoring and step count for when I am not wearing my huge Garmin watch. I have not explored all features yet, but nothing broke so far!
I would recommend this to a friend!
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
from Hagerstown MD
Verified Purchase:Yes
The ring in my experience is fairly accurate, it's comfortable and it serves the main purpose I wanted it for which is to act as a backup to my galaxy watch 7 and to be a more comfortable sleep monitor. I believe it does really well with sleep monitoring personally. I will however say that I have an S23 ultra and the ability to use gestures is not currently available with anything before the brand new galaxy phones at the time of writing this. That kinda sucks cause it feels like I can't use all of the product I spent a lot of money on. If you own other galaxy devices I think the ring is a good purchase if you do some research and really nail down why you want it.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Shell
from Southeast Texas
Verified Purchase:Yes
Love my Samsung RING! The convenience of wearing this ring ia so...much better than having to wear a watch. The charge lasts me a whole week. Aleeping in the ring ia much more comfortable as well. I really like having all my information in one app. Samsung Health keeps track of stepa, sleep, meals & water intake. The energy score is an eye opener too. Keep up the great work Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: wade
from ashtabula, ohio
Verified Purchase:Yes
ring was not what i was expecting, very disapointed
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
Hey Wade! Thank you for sharing your feedback on the Galaxy Ring. We're sorry to hear that the Ring didn't meet your expectations. The Galaxy Ring now offers improved Heart Rate Tracking, providing a more precise reading by filtering out your body’s movements. This allows you to make informed decisions about your health and well-being. Additionally, the Find My Ring feature makes it easy to locate your missing Galaxy Ring. It sends a signal to track the last location of your Ring and displays it on a map on your phone. We would like to learn more about your experience so that we can improve your future interactions with the Ring. Please contact Samsung Support to share further details with us. We're looking forward to hearing from you.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: N Johnson
from Georgia
Verified Purchase:Yes
I wanted to like this ring a lot. I find that it doesn't hold a charge as long as advertised (even if its not worn all day) and it miscalculates steps. I wore the ring while working and it was counting my keystrokes as steps taken. I wish there was a way to pause the step counting for that reason alone. I gave the ring two stars because it does an excellent job of tracking my heart rate and some sleep habits.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, October 2, 2024
Hi N Johnson! We appreciate you taking the time to share your feedback on the Galaxy Ring with us. It's great to see that your ring has been doing an excellent job tracking your heart rate and sleep! We want to work with you to make sure all the features on your ring function correctly as well as the ring itself. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. You can also add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If your Ring isn't properly tracking your steps or the battery life is short, you may need to check for any software updates available. Software updates are like oil changes and tune-ups for your devices - they keep things running smoothly. Make sure to keep your Ring software up to date to enhance the user interface, improve security, and remove minor bugs. We recommend updating the software whenever a new version is available to ensure your device stays in top shape. You can update your Ring software through the firmware over-the-air (FOTA) service.
In the Galaxy Wearable app, tap "Ring software update" for the following options:
- Download and install: Check for and install updates manually. Open the charging case before starting manual updates.
- Auto update: Set to install updates automatically when the Ring is in the charging case.
If any of this persists, please reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
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In the Galaxy Wearable app, tap "Ring software update" for the following options:
- Download and install: Check for and install updates manually. Open the charging case before starting manual updates.
- Auto update: Set to install updates automatically when the Ring is in the charging case.
If any of this persists, please reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
A Nice Start but Needs More Time in Development
on September 25, 2024
Posted by: Michael T
from Maryland
Verified Purchase:Yes
Needs more features (such as blood pressure measure, blood oxygen level when awake, and feedback for irregular heart rhythm). It's attractive and fits comfortably, but it needs some half size options. All in all, it's a nice start, but I get the feeling that it was rushed to market. It might be better to wait until the next iteration of this ring is sold.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TJSIV
from Cleveland OH
Verified Purchase:Yes
Great Ring. Tracks everything you want tracked without wearing a watch or phone. Ordering ring was a nightmare as you cannot back order your size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US