Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
98
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
2
Flaw in sleep monitoring
on October 21, 2024
Posted by: Jjewell1
This ring has many great features but unfortunately the bugs in the sleep monitoring have not been worked out. The lights on the ring stay lit all night long despite completely resetting the ring. This is not how the ring is supposed to function. It worked correctly for the first 2 weeks then stopped working. This seriously drains the battery and keeps me awake at night.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 21, 2024
Thanks for sharing your honest feedback with us, JJewell1. We always appreciate hearing from our customers. It looks like you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring helps you manage your health by continuously measuring and analyzing various vital signs and activity patterns in detail. The measured data would then be periodically synchronized with the Samsung Health app. Your Ring analyses your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping. We understand that you've been having your ring light up at night lately. This may be due to your ring alerting you about the battery percentage available. We would like to gather additional information about your experience such as which lights are on specifically. Please reach out to us at Samsung Support so that we can work together to get this resolved. Thanks for being the best part of Samsung! We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mrs DB
Verified Purchase:Yes
I luv luv luv my Galaxy Ring. You forget that you have it on. I like that it monitors my sleep habits and the suggestions on how to improve. I'm a Samsung fanatic I'm just crazy about their products.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Steven
Verified Purchase:Yes
Not a bad concept but it could be slimmer in my opinion. It also doesn't track all my workouts. It scratches very easily as well. Overall, I like it despite the issues I just stated.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, March 6, 2025
Good day Steven.
Thank you for sharing your experience with using the Samsung Galaxy Ring. We value your honesty and critiques. Your Galaxy Ring may not be tracking all of your workouts if you haven't enabled the "Auto Detect Workout" feature or if your device is not fitting properly. Please check out your settings in the Galaxy Wearable app to ensure that you have the correct workout types selected for automatic detection and make sure the ring is worn snugly on your finger. We offer a few tips and precautions to ensure that your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
If you are not mindful while wearing your Galaxy Ring, nicks and scratches may occur. Also, wearing your Galaxy Ring are your non-dominant hand may alleviate what you have experienced so far. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Samsung Support. We're here to assist you in every way that we can! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manual
https://www.samsung.com/us/support/downloads/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thank you for sharing your experience with using the Samsung Galaxy Ring. We value your honesty and critiques. Your Galaxy Ring may not be tracking all of your workouts if you haven't enabled the "Auto Detect Workout" feature or if your device is not fitting properly. Please check out your settings in the Galaxy Wearable app to ensure that you have the correct workout types selected for automatic detection and make sure the ring is worn snugly on your finger. We offer a few tips and precautions to ensure that your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
If you are not mindful while wearing your Galaxy Ring, nicks and scratches may occur. Also, wearing your Galaxy Ring are your non-dominant hand may alleviate what you have experienced so far. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to reach out to Samsung Support. We're here to assist you in every way that we can! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manual
https://www.samsung.com/us/support/downloads/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
4
Ovulation tracking
on March 6, 2025
Posted by: Celled
from AZ
I absolutely love this ring (had it since October) however the main reason I bought it was to track my ovulation and cycles... which it does very well the only frustrating part for me is on the ovulation/temp tracking it only gives you the results next day... unlike the oura ring which gives day of temperature results. And any girl knows day if temperature results are important 😅
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Ring
on March 17, 2025
Posted by: RedFox302
[This review was collected as part of a promotion.] Love how this Ring works like magic. I can barely feel or notice it even there when I worn it. It has been with me through 5 days without recharge the Ring, and it is still at 65% battery. The base is excellent and useful as a charging station. Let's me recharge my Ring 2 times.
It's have a lovely Gold tone which match and looks like a Gold Ring; beautiful add-on to Samsung Galaxy family.
It's have a lovely Gold tone which match and looks like a Gold Ring; beautiful add-on to Samsung Galaxy family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a clean one
on March 17, 2025
Posted by: Jshopping5
[This review was collected as part of a promotion.] Love my ring!!! I have been waiting for a couple of years and it finally came out.. I have had Samsung watches for years but i could never sleep with it, so now i have my ring and can't sleep without it. It lasts me about 5 days which is great. Love the selfie feature (since now the 25 ultra pen doesn't do it)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect.
on April 7, 2025
Posted by: Kitsuni
from Phoenix, Az
So I have bought a ring because of the health tracking. I will say that the one thing that would make this ring perfect for my lifestyle would be the ability to use the tap gesture to play/pause the audio that I am listing to.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Howdy Kitsuni,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to provide the best products with superior functionality on the market for our customers. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Ring, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your feedback as we strive to provide the best products with superior functionality on the market for our customers. If you would care to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Ring, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on May 31, 2025
Posted by: Uneed1
[This review was collected as part of a promotion.] I love how it compatible with my Samsung Galaxy 24 with ai technology built in. I really like that it stays charged as long as it does and how it can really monitor my health signs constantly. I really recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US