Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
3
Weak battery life
on December 13, 2025
Posted by: Damania
I bought samsung ring about up months back. The battery doesn't last even 1 day. The ring gets disconnected from app in 1 hour.
Response from Samsung USBy R&R Team, December 15, 2025
Good day Damania,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your valuable input is appreciated. Samsung provides a 12-month warranty on your Galaxy Ring for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to assist you with resolving what you may be experiencing with your battery life. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your valuable input is appreciated. Samsung provides a 12-month warranty on your Galaxy Ring for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review the resources shared below to assist you with resolving what you may be experiencing with your battery life. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Great value. Solid, easy to use.
on December 29, 2025
Posted by: Pete A
from San Diego, CA
Feels high quality. Easy to use. Use and charging are simple and straight-forward. Wish there was a beep to find it but the lights have worked. Hopefully, the only time I will take it off is to charge it since it is basically shower proof. I like the gold finish for looks and easy finding if it drops. Light weight. Stylish. Recommend getting the sizing kit to be sure of size. I ended up with it on my "Ring Finger" since the ring on the index finger kept hitting my mouse. Happy with my purchase so far. Great having one app for my watch and ring. Impressed. NO SUBSCRIPTION! Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this ring and the app that goes with it
on December 30, 2025
Posted by: Sheila K
from Tempe, AZ
Verified Purchase:Yes
I switched to the Samsung ring from the Oura ring because it has a more intuitive and user friendly interface and works better with my Samsung phone. It's GREAT.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Size is too big
Verified Purchase:Yes
The ring isn't true to size.
After wearing the sizing kit I got the size according and its till too big. Never again
After wearing the sizing kit I got the size according and its till too big. Never again
Response from Samsung USBy R&R Team, January 9, 2026
Hey there Size,
Thank you for reaching out to share your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our product line. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, the Sizing Kit for the Galaxy Ring is available so you can accurately select the ring size that fits your finger before purchasing the ring. It's typical for the physical Galaxy Ring to feel different than the plastic ring available in the sizing kit. As you know, the Galaxy Ring is not offered half sizes and sizing can vary with finger swelling. Fingers naturally swell with heat, salt, activity, and hormones, so a size that feels good one moment might feel different later. We recommend reaching out to Samsung Support after reviewing the resources shared below if you would like to share additional feedback with us or if you would like any further assistance with troubleshooting. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Use the Sizing Kit to perfectly fit your Samsung Galaxy Ring
https://www.youtube.com/watch?v=bQimPQmrzBw
Thank you for reaching out to share your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our product line. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, the Sizing Kit for the Galaxy Ring is available so you can accurately select the ring size that fits your finger before purchasing the ring. It's typical for the physical Galaxy Ring to feel different than the plastic ring available in the sizing kit. As you know, the Galaxy Ring is not offered half sizes and sizing can vary with finger swelling. Fingers naturally swell with heat, salt, activity, and hormones, so a size that feels good one moment might feel different later. We recommend reaching out to Samsung Support after reviewing the resources shared below if you would like to share additional feedback with us or if you would like any further assistance with troubleshooting. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Use the Sizing Kit to perfectly fit your Samsung Galaxy Ring
https://www.youtube.com/watch?v=bQimPQmrzBw
Written by a customer while visiting Samsung US
Posted by: User2431
from Los Angeles
Verified Purchase:Yes
I like it very much. It has a decent battery life, and the sleep feedback is helpful. The UI for metrics could be simplified. Samsung Health integration is a mess. The double pinch for taking pictures or turning off the clock sometimes works and sometimes doesn't. You have to do it very hard to make it work, which kind of ruins the purpose of convenience.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Ordering the sizing kit should be standard not opt
on October 2, 2024
Posted by: Ahmad
Verified Purchase:Yes
There should be a hard stop for ordering the ring if you havent ordered the sizing kit. The ring runs 1 or even 2 sizes too tight. I ended up returning and paying restocking fee on the item because I clicked "I know my ring size". Other than that issue the product works as advertised.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, October 3, 2024
Thank you for sharing your feedback with us, Ahmad. We appreciate your input as we strive to make ongoing updates and improvements. We noticed that you contacted us regarding the Galaxy Ring. Since people have different ring sizes, what fits one person may not fit another. Fortunately, you can order a Sizing Kit for the Galaxy Ring to accurately determine the right ring size for your finger before making a purchase. The Galaxy Ring is available in sizes 5 through 13, but your usual size may not be the best fit due to the sensors inside. That's why we offer a Galaxy Ring Sizing Kit that contains samples of all available sizes. We highly recommend using the sizing kit to determine your Galaxy Ring size before making a purchase. We're pleased to hear that, aside from sizing, the Ring has performed as expected for you. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it
on October 22, 2024
Posted by: yury
from Chicago, IL
Not worth it for this price. Steps doesn't count properly. My average steps in a day 5k, the ring will count like 12k steps.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, October 23, 2024
It's great to hear from you, Yury. Your feedback is essential as we continue to make improvements. We see that you reached out to share your experience with the Galaxy Ring. The new Galaxy Ring accessory is the best way to keep track of your daily wellness! Compact and lightweight, with a timeless design that will complement any outfit, the Galaxy Ring is easy to wear and consistently measures your health data, all on its own. Certain features, like step counting, may not work properly if you're holding a magnet or a magnetic object in the hand wearing the ring. Make sure your finger and ring are clean and dry before wearing the ring. If this persists, we recommend submitting an error report regarding this. This can be done through the Samsung Members app or by using the desired app on your device. Open the Galaxy Wearable app on your phone or tablet. Tap Menu. This may appear as a circle in the bottom center of the screen or three horizontal lines on the left side. Tap More in the upper right. This looks like three vertical dots. Tap Settings, and then tap Contact us at the bottom. Tap Error reports under Send feedback. From the list, select the wearable device(s) you are having issues with to gather the data, and then tap Next. Make sure Send system log data is checked, and then fill out the other required fields. If you wish to include an additional attachment, you can tap the Attach icon which looks like a paper clip in the upper right corner. You can add a photo, screenshot, or voice recording. When you're ready, tap the send arrow in the upper right corner. Also, make sure to keep your ring up to date. If you require any further assistance with this or anything else, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Battery Fails
on October 29, 2024
Posted by: Justin
Got the black ring when they first came out. Everything was good with it, but the battery now.. doesn't even last a full day. Sleep tracking seems off too.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 29, 2024
It's great to hear from you, Justin! Your feedback is essential as we work towards improvements. We noticed that you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring features a lightweight titanium frame and a sleek, concave design that is so comfortable, you'll forget you're wearing it. It's made from strong, water-resistant titanium, making it suitable for all-day wear, with a battery life that lasts up to 7 days. Additionally, it includes three built-in sensors that monitor your health around the clock. The Galaxy AI analyzes this data to provide you with personalized health and sleep tips for better days and restful nights. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, amount of calls and messages, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. We recommend checking and making sure that your ring is running the latest software update available. You can update your Ring software using the firmware over-the-air (FOTA) service through the Galaxy Wearable app. Simply tap on "Ring software update" to access two options: "Download and Install," which allows you to manually check for and install updates (remember to open the charging case first), and "Auto Update," which enables your Ring to install updates automatically while it’s in the charging case. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after updating your ring, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. Thank you for being the best part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US