Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3 out of 5
4.3
(1,580 Reviews)
Open Ratings Snapshot
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product. 
(
435 out of 567
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
2 out of 5
2
Limited Features & Poor Durability
on August 21, 2025
Posted by: ciafoodie
[This review was collected as part of a promotion.] I have been using the Galaxy Ring for almost a year now. It is nice that the battery lasts longer than the Galaxy Watch, but it is still uncomfortable to wear while sleeping. The battery life is also disappointing compared to other brands that last nearly a month on a full charge.
The health features are not as comprehensive as the Galaxy Watch, and the accuracy is questionable. I often get different results each time I test it. In terms of durability, the exterior is poorly made. The black coating started chipping and showing scratches within the first week. After a year of use, it now looks like a cheap plastic toy.
Considering its high price, I would not recommend this product at this stage. I even requested a repair or exchange, but Samsung informed me that the ring is considered disposable and not eligible for warranty service or repair.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 25, 2025
Howdy Ciafoodie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Hand movements like typing or playing musical instruments may produce an inaccurate step count with the Galaxy Ring. An improper fit can also affect accuracy. Your Galaxy Ring needs to be snug but not too tight, and the sensors should be properly positioned on the palm side of the hand. Please feel free to review, "Keep track of your workouts with the Galaxy Ring" and "Track your sleep with the Galaxy Ring" to help resolve what you may be experiencing with your tracking features on your device. The Galaxy Ring is made of Titanium, however, it can become scratched when exposed to hard surfaces and metals. For your convenience, I have included some resources below for your review. Feel free to check them out when you can and let us know if you would like any further assistance afterward. We're always happy to help! Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feels like nothing is there.
on August 25, 2025
Posted by: Logalaxy
[This review was collected as part of a promotion.] So far I have had it for 2 days. Feels like nothinv is there. Looks amazing and feels great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ring that binds them all...
on August 25, 2025
Posted by: SirMint
[This review was collected as part of a promotion.] The galaxy ring does it all... sleep management, stress test, oxygen test, heart rate, etc. And, the best part...no monthly subscription. Sinks with the Samsung health app as well as the Samsung wearable app. I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
RING is a must to complete the Galaxy family
on August 27, 2025
Posted by: GalaxyGuru
[This review was collected as part of a promotion.] I’ve been using the Galaxy Ring for a while now, and it’s been incredibly helpful for tracking my health and sleep. The sleep insights are detailed and accurate, helping me understand my patterns and improve my rest. I also love how it monitors my heart rate, activity levels, and overall wellness without feeling bulky. It’s lightweight, comfortable, and seamlessly integrates with the Samsung Health app — making it easy to stay on top of my goals. #Galaxy AI #Galaxy Ring
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not much to offer
on September 5, 2025
Posted by: Edwin
from Davenport, Florida
Verified Purchase:Yes
I don't see to many data in the app that is beneficial for me, I can see the same on my watch that I already have, im going to continue testing to give the real review.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamSeptember 8, 2025
Greetings Edwin, Thanks for sharing your experience using the Samsung Galaxy Ring with us. We appreciate your feedback as we continue to improve the functionality and performance of our product line. The Galaxy Ring helps to track your health by continuously measuring and analyzing your body's patterns and activities, such as sleep, energy levels and fitness. Synchronized with the Samsung Health app, your data is then translated into valuable insights to help improve your daily routines. In the Samsung Health app, the Galaxy Ring allows you to see your Energy Score, Sleep data (including sleep stages, blood oxygen, skin temperature, and sleep score), Heart Rate (including 24/7 tracking and alerts), Activity Tracking (steps, workout auto-detection), Skin Temperature (for menstrual cycle tracking), and Respiratory Rate. You can also monitor your Blood Oxygen and receive Sleep Coaching based on your nightly data. Feel free to check out the resources shared below to become better acquainted with your new device. If you have any questions or if you would like any further assistance afterward, please contact Samsung Support. Thank you for choosing Samsung! - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor Battery Life
on September 15, 2025
Posted by: AaronJB
[This review was collected as part of a promotion.] Am certainly not happy with the battery life, barely lasts a full day.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 16, 2025
Greetings AaronJB, Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
really like it, but some minor issues.
on September 16, 2025
Posted by: Raffterman
[This review was collected as part of a promotion.] Really love the concept, but the battery lasts maybe two days itlf your lucky. The other issue is when the battery dies in 2 years if your lucky you have not buy a new one. They are not cheap, its a recurring long term investment. I haven't had an opportunity to see any benefits from Galaxy AI, I'll have to do more research on that. I added a silicone cover to protect its surface, it seems like it can scratch easily.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I wish it had more!!!
on September 16, 2025
Posted by: Liz K
from Sun City West, AZ
Verified Purchase:Yes
I've had my ring now for a about 6 weeks. It's a love and hate relationship. I do love the sleep stats but the Samsung health needs a lot of work on the exercise side. It's terrible!! My first complaint is the elliptical. It is so general, meaning that it gives you the same results all the time. Does not matter that your doing a low level or a very high level. Same calorie results. It dosen't ask for age or weight or anything. Also it does not register the walking motion. My fitbit measures it as walking because it actually is walking in a gliding motion. The options for exercise are very limited. I play pickleball and see nothing for that or any other sport.
Features
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 16, 2025
Hello there Liz, Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Non-swinging arm movements can be difficult for the Galaxy Ring to accurately interpret as movement. Also, keep in mind that the Galaxy Ring needs a snug fit with its sensors against your palm-side finger to accurately measure heart rate and other data. Feel free to check out the resources provided below to help resolve what you have described to be experiencing with your tracking. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
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