Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.3
(1,584 Reviews)
Rating breakdown 1,584 reviews
5 Stars
1,029
4 Stars
268
3 Stars
123
2 Stars
65
1 Star
99
77%of customers recommend this product.
(
436 out of
568)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Posted by: Paobey
from Northern Georgia
Verified Purchase:Yes
So far wearing the ring has been a positve experience
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Fluffy
Verified Purchase:Yes
I ordered the Galaxy Ring, hoping it'd be a good replacement for monitoring my health instead of wearing a watch. However, Samsung botched the release by not having enough supply - on top of the ring sizes being incredibly inaccurate. I'm not a big person, and I have fairly normal size guy hands. The size 13 barely fits my ring finger, I have to wet it to get it to slide on fully. I'm more comfortable after a few weeks of wearing it, but it's still a huge hassle. A size 14 would've been perfect. And now I'm stuck with this size for a year or two until the next batch of rings come out.
I'm also seeing huge differences between my ring and watch. While wearing the watch, you can't get your heart rate using the ring, indicating they don't actually "work" together. I don't know which device is more accurate. At this point, I'm not sure if either are accurate.
As far as the quality of the device, there are already paint chips on the ring. I work from home and haven't really done anything to cause it to chip, but here we are.
The battery lasts long, I usually charge it every 5 days which isn't too bad.
Overall, I'm not impressed with the ring. If it fit on my finger better, I'd be much happier. Hopefully the next version of this Ring offers better sizes, more availability, and better sensors.
For the cost of the product from a company like Samsung, I expected a much better quality product. I'll keep it and when the "Galaxy Ring 2" comes out, I may or may not upgrade.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, October 4, 2024
Thanks for sharing your feedback on the Galaxy Ring with us. Your feedback is greatly invaluable as we continue to make changes and improvements. Our goal is to make sure our customers have the best experience with our products and services. The Galaxy Ring’s lightweight and minimal design makes it the perfect healthcare companion to accompany you from the start to the end of your day. Just by wearing the ring, it automatically detects your workouts, tracks your heart rate, and more for continuous health monitoring. We've noted your concern about the size of your ring. Galaxy Ring’s size is slightly different from that of regular rings. We recommend using our free sizing kit before ordering. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DDDo
from NC
Verified Purchase:Yes
I had to wait a LONG>>>>>> time for my ring to get here and it did so only after my repeated calls to Samsung. I like the ring's sleep tracking except for when it stops tracking sleep when I get up in the middle of the night to go to the potty. No real instructions came with the ring, so I still haven't figured out how to track activity. My ring is comfortable on the first finger of my right hand.
Design
2
Response from Samsung USBy R&R Team, October 3, 2024
It's awesome to hear from you! We value all the feedback that we get from our customers. We see that you reached out to share your thoughts on the Galaxy Ring with us. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. If your sleep tracking keeps stopping when you use the restroom at night, we encourage you to submit an error report for this. To send an error report for your Galaxy Watch, Galaxy Buds, or Galaxy Ring, you'll need to use the Galaxy Wearable app on your connected phone or tablet. We've also provided links to help guide you on how to use your Galaxy Ring to track your sleep. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/PM/202407/20240730222212457/EB/WEA_Q50X_EN_FINAL_240709/start_here.html (Galaxy Ring Manual)
https://www.samsung.com/us/support/answer/ANS10003282/ (track sleep)
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error report)
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https://downloadcenter.samsung.com/content/PM/202407/20240730222212457/EB/WEA_Q50X_EN_FINAL_240709/start_here.html (Galaxy Ring Manual)
https://www.samsung.com/us/support/answer/ANS10003282/ (track sleep)
https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (submit error report)
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Written by a customer while visiting Samsung US
Posted by: Amurphy
from Bartlesville OK
Verified Purchase:Yes
I really love my ring it keeps me on target with my health and it also helps to keep me plugged in with out needing to wear my watch all of time .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dewayne
from Oklahoma
Verified Purchase:Yes
The ring looks cheap, the quality isn't there, doesn't seem like it communicates properly. the charging case looks better than the ring.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
It's great to hear from you, Dewayne. Your feedback is very much appreciated and we appreciate your candidness as well. We noticed you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring is a great tool for monitoring your daily wellness. Its compact and lightweight design complements any outfit. The Ring effortlessly tracks your health data and can be easily connected to your Galaxy phone using Bluetooth. You can then view your wellness data in the Samsung Health app. Your energy score includes a comprehensive analysis of your measured sleep, daily activities, and heart rate data. Analyze and record your sleep by measuring your heart rate, blood oxygen, and skin temperature. The Ring packs a plethora of features in one ring. We would like to gather more information in regards to what you alluded to as far as your Ring not communicating properly. Please reach out to us at Samsung Support so that we can gather some additional information to further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anthony
from San diego
Verified Purchase:Yes
I've been very happy with it. Sleeping with this is infinitely more comfortable than Sleeping with the watch.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dont Buy
Verified Purchase:Yes
Misses chunks of data often... 1, 2, 3 hours unaccounted for.
Response from Samsung USBy R&R Team, October 2, 2024
Hey! Thanks for sharing your honest feedback with us! We always love hearing from our valued customers. We see that you left a review on the Galaxy Ring. The Galaxy Ring is equipped with a comprehensive set of health-tracking features, including the ability to measure blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. This extensive range of health metrics provides you with a holistic view of your well-being, empowering you to make informed decisions about your health and fitness goals. In addition to its advanced health-tracking capabilities, the Galaxy Ring offers unparalleled convenience with its long-lasting battery life. With a seven-day battery life and the option for a full cradle charge, the Galaxy Ring ensures that you can stay connected and track your health metrics for up to 14 days without needing to plug into an outlet. Whether you're at home, at work, or on the go, the Galaxy Ring provides uninterrupted health monitoring to support your active lifestyle. We noted your concerns about your ring missing data. We recommend checking and making sure your ring sensors are clean. Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. Check out the link attached for instructions on how to do so. If this continues to be your experience after doing so, please reach out to us at Samsung Support. Thank you for being the best part of the Samsung community! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003287/
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Written by a customer while visiting Samsung US
Posted by: Shane
from Lahaina, Hawaii
Verified Purchase:Yes
Excellent quality device withba great battery life!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US