Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Blue
Average customer rating
4.1
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
32
4 Stars
9
3 Stars
6
2 Stars
5
1 Star
3
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Blue
Posted by: TMzc
Verified Purchase:Yes
Not sturdy. Comes apart. Difficult to release the stand
Response from Samsung USBy Social Commerce, May 17, 2024
Howdy TMzc,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Smart Book Cover for Galaxy Tab S9+ / Tab S9 FE+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Smart Book Cover for Galaxy Tab S9+ / Tab S9 FE+ helps protect from everyday wear and tear and also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience. With its magnetic design, you can easily detach and reattach the back cover to tailor your device to fit your everyday needs. If you feel like your Smart Book Cover is not performing as to be expected, feel free to reach out to Samsung Support for further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-s9-plus-smart-book-cover-white-ef-bx810pweguj/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Smart Book Cover for Galaxy Tab S9+ / Tab S9 FE+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Smart Book Cover for Galaxy Tab S9+ / Tab S9 FE+ helps protect from everyday wear and tear and also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience. With its magnetic design, you can easily detach and reattach the back cover to tailor your device to fit your everyday needs. If you feel like your Smart Book Cover is not performing as to be expected, feel free to reach out to Samsung Support for further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-s9-plus-smart-book-cover-white-ef-bx810pweguj/
Written by a customer while visiting Samsung US
Posted by: Samiam
from On the couch.
Expertise:Intermediate
Verified Purchase:Yes
Smart Book Cover is dumb and keeps coming off when I don't want it too
,magnets aren't strong enough.
,magnets aren't strong enough.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Pen is in the way
on November 29, 2023
Posted by: Zara
from KY
Expertise:Expert
The placement of the pen on the back of the tablet is not good design. The tablet never lays flat. Writing and drawing is uncomfortable, I use the tablet laying flat for quite a number of applications. This is more a tablet issue than case, however, if the case was thicker to cover the pen, that would be a solution. I have been using Samsung tablet for years. My first was Tab S4 when the first came out. The pen holder on the case was perfect.
The case is also very thick which makes it heavier and more cumbersome.
colors - we would love colors to please. : )
Features
3
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: TED G
Verified Purchase:Yes
Great case - S pen stores securely, cover separates so it very slim to use. All magnetic areas are very secure.
Written by a customer while visiting Samsung US
Posted by: Akhil
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It was really good. The size of of tablet at this budget was really good and the stylus pen was awesome kids were really liking it to dra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good design/ absolutely terrible material
on August 9, 2023
Posted by: TravisD
from North Carolina
Expertise:Intermediate
The shape is vary nice, and the stand is a great addition. The texture and material is disgusting though, it will definitely be a grease fingerprint magnet and I'm probably just gonna return this one. They've also continued to use the thin edge design which is also terrible. I do really like the soft fabric on the part that touches the screen but that doesn't make up for the gross soft plastic the rest of its made of: I wish it were the faux leather.
Features
4
Performance
3
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 13, 2023
Hello TravisD... Thank you for taking the time to review the Samsung Galaxy Tab S9+ Smart Book Cover. We appreciate all feedback as we continue to bring our consumers the best in product design and functionality. Feel free to contact Samsung Support, which I've attached below if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Posted by: Average Joe
Expertise:Expert
Verified Purchase:Yes
This has got to be the worst tablet I have ever used. The tablet screen is horrible with very bad color accuracy and horrible blue filter mode. The tablet is painfully slow.
Written by a customer while visiting Samsung US
Customer Rating
3
Great Case, viewing angle leans to far back.
on October 13, 2023
Posted by: Cthehentz
from Vegas
Expertise:Intermediate
Verified Purchase:Yes
Texture is great, build quality is great, my only dislike is the horizontal viewing angle, way to slanted. Vertical angle is good.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US