Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Blue
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
32
4 Stars
9
3 Stars
6
2 Stars
5
1 Star
4
80%of customers recommend this product.
(
32 out of
40)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Blue
Posted by: DocM
from Delray Beach fl
Expertise:Intermediate
Verified Purchase:Yes
Top keeps falling off. Spen holder disrupts slim concept. But sleek clean and protective
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, January 22, 2025
Hi DocM,
We appreciate your review of your Smart Book Cover. It is definitely designed to bring that look of professionalism and sleek effect. We engineered the Smart Book Covers to work functionally with the S Tab itself. The S Pen holder is removable so you can take it out in the event you would like to have a more flat working area with your S Tab. We are always here to help if you have any other questions about your Smart Book Cover don’t hesitate to reach out. We are available via phone or chat. We thank you again for reaching out and we thank you for being a valued member of the Samsung team!
-Ty
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We appreciate your review of your Smart Book Cover. It is definitely designed to bring that look of professionalism and sleek effect. We engineered the Smart Book Covers to work functionally with the S Tab itself. The S Pen holder is removable so you can take it out in the event you would like to have a more flat working area with your S Tab. We are always here to help if you have any other questions about your Smart Book Cover don’t hesitate to reach out. We are available via phone or chat. We thank you again for reaching out and we thank you for being a valued member of the Samsung team!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gabe
Expertise:Intermediate
Verified Purchase:Yes
Great protection case but it just doesn't offer flexibility in horizontal or vertical stand positions. It can be difficult to get the stand to open for use. The little tab doesn't always release itself and I find myself pulling the case from the tablet.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Somebody
Expertise:Beginner
Verified Purchase:Yes
Easy to install and protects the tablet. The foldable stand works in different positions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 17, 2025
Hi Somebody,
Thank you for sharing your experience with the Smart Book Cover for the Galaxy Tab! We are delighted to hear that you find it easy to install and that it offers excellent protection for your tablet. The versatility of the foldable stand is a great feature, and we are glad it works well for you. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your experience with the Smart Book Cover for the Galaxy Tab! We are delighted to hear that you find it easy to install and that it offers excellent protection for your tablet. The versatility of the foldable stand is a great feature, and we are glad it works well for you. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor Design
on December 13, 2024
Posted by: FECIV
A step backwards from my previous (and much less expensive) case. The pen holder sticks out of the back, therefore the tablet isn't flat and it doesn't fit well in my compact carrier bag. Also, although the portrait function is good, it doesn't have a lay flat mode, and since I mainly use my tablet for drawing this is a big compromise.
I will try and return it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2024
Hello FECIV,
Thank you for reaching out and sharing your experience with your Smart Book Cover. Our goal is to provide excellent protection for all your devices, ensuring that you can enjoy them for a long time.
Regarding the pen holder, is detachable from the case, allowing you to lay it flat. We would love to know which Galaxy Tab you have so that we can suggest options better suited to your needs. In the meantime, feel free to explore other compact options we offer.
Please know that at Samsung, we are always eager to connect with our customers. If you have any questions, don't hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG. You can choose to call or chat, whichever is more convenient for you.
We look forward to hearing from you. Thank you for being a valued member of the Samsung community!
Mobile Accessories
Tablet Accessories for Galaxy Tab S4 & More | Samsung US
What is Samsung's return policy? – Samsung Direct Support
-Ty
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Thank you for reaching out and sharing your experience with your Smart Book Cover. Our goal is to provide excellent protection for all your devices, ensuring that you can enjoy them for a long time.
Regarding the pen holder, is detachable from the case, allowing you to lay it flat. We would love to know which Galaxy Tab you have so that we can suggest options better suited to your needs. In the meantime, feel free to explore other compact options we offer.
Please know that at Samsung, we are always eager to connect with our customers. If you have any questions, don't hesitate to reach out to our Samsung Support Team at 1-800-SAMSUNG. You can choose to call or chat, whichever is more convenient for you.
We look forward to hearing from you. Thank you for being a valued member of the Samsung community!
Mobile Accessories
Tablet Accessories for Galaxy Tab S4 & More | Samsung US
What is Samsung's return policy? – Samsung Direct Support
-Ty
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Written by a customer while visiting Samsung US
Posted by: Danny
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Very nice cover that allows the tablet to be set on my desk easily. The cover is actually 2 pieces but snaps together via magnets, one piece to the back with the stylus holder and one to the edge of the tablet. Very easy to wipe off and clean.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgraded cover with solid construction.
on December 8, 2024
Posted by: Andy
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
Very nice cover. Versatile, light and easy. The price was right.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wilma Belsher
Expertise:Intermediate
Verified Purchase:Yes
I like the material it is made of, but it lacks the strength of the magnet so as to hold it together properly.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there Wilma Belsher, we appreciate you sharing your thoughts about your Samsung Smart Book Cover, Galaxy Tab S10+ | S10+ 5G | S9+ | S9+ 5G | S9 FE+ | S9 FE+ 5G. Your feedback helps us continue to innovate our product line and provide the experiences to our customers they are seeking with their chosen devices and accessories. Please, reach out to us again any time in the future with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: repstew
from ohio
Expertise:Expert
Verified Purchase:Yes
old version worked better. Typical money grab. connection is difficult.
No, I would not recommend this to a friend.
Value
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there Repstew, we appreciate your feedback on your Samsung Smart Book Cover, Galaxy Tab S10+ | S10+ 5G | S9+ | S9+ 5G | S9 FE+ | S9 FE+ 5G. Your feedback is invaluable to us as we continue to strive for innovation and a superior experience for our customers. We have provided a link to the Samsung Support Team if you believe the connection of your case is not functioning as intended, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US