Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 10 - Titanium Black - (2024)
Average customer rating
4.3
(1,580 Reviews)
Rating breakdown 1,580 reviews
5 Stars
1,028
4 Stars
268
3 Stars
123
2 Stars
64
1 Star
97
77%of customers recommend this product.
(
435 out of
567)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 10 - Titanium Black - (2024)
Customer Rating
2
Reduced battery life
on January 8, 2026
Posted by: Manny
I purchased this ring and had it for a year. The battery life have reduced dramatically and now I have to charge it everyday. It use to last about a week. I took care of it too, no physical damage. Now I have to hope I can send it back still under warranty that runs out in another week. I was really enjoying it until I started having issues. Also a quick google search and it seems like this is becoming a common issue. If it was not for the battery degradation, it would be an awesome product. It was lightweight, comfort, charged fast, and I didn't have to wear my watch all the time.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, January 9, 2026
Good day Manny,
Thanks for choosing to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for choosing to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Horrendous Battery for the cost
on January 13, 2026
Posted by: Evan
from Kansas
The ring is cool and all, and worked great for 10 months. Then it was like hitting a wall. The battery went from lasting 4-5 days, to lasting about 20 hours on a full charge if I'm lucky. For that much money, I feel ripped off. For example, yesterday I fully charged my ring and put it on around 12pm, and it died at 4:19 AM.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, January 13, 2026
Greetings Evan,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Check out the resources provided below to help resolve what you've described to be experiencing with your battery life and reach out to Samsung Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Check out the resources provided below to help resolve what you've described to be experiencing with your battery life and reach out to Samsung Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the hype
on February 21, 2026
Posted by: bfrizzy76
The ring is not worth the price. Battery life is low. Especially, considering I only use it to monitor my heart rate. I wish I could give it 5 stars, but at that price point, battery life, and what it actually does for me, 3 is the best I can do.
**UPDATE** Changing from 3 to 1 star. As of today,Feb. 21st 2026, this plastic ring no longer works. Doesn't turn on. Doesn't charge. The kicker, I've only had it for 6months. Team Samsung, how do I get a refund???
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 27, 2026
Good day Bfrizzy76,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance afterward, please let us know by contacting Samsung Support. We're more than happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing with your battery life. If you would like any further assistance afterward, please let us know by contacting Samsung Support. We're more than happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: DASMCC
from NJ
Verified Purchase:Yes
I changed from an Oura ring to Samsung's. The connection to the Samsung Health app makes tracking simplistic.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Significant letdown
on February 15, 2026
Posted by: OC_User
from MA
I purchased the Samsung Galaxy Ring with high expectations, but unfortunately, this device has been a significant letdown in two critical areas: battery life and overall performance.
Battery Life - Major Disappointment
The battery performance is simply unacceptable for a wearable device in 2026. Samsung advertises multi-day battery life, but in real-world usage, I'm barely making it through a single day. The ring requires charging almost daily, which defeats the purpose of a convenient, always-on health tracker.
Key battery issues:
Inconsistent battery drain, sometimes losing 40-50% overnight
It just went down 10% as I was typing this
Battery degradation seems to occur quickly after just 12 months of use
What I Expected vs. Reality
I expected a sleek, reliable health tracker that I could wear 24/7 without thinking about it. Instead, I got a device that requires constant attention, frequent charging, and delivers questionable data accuracy.
Bottom Line
For the premium price point, the Samsung Galaxy Ring simply doesn't deliver. The poor battery life alone is a deal-breaker, and the performance issues make it difficult to trust the health data it provides. Until Samsung addresses these fundamental problems with a hardware or software update(and it had 2 or 3 updates already), I cannot recommend this product.
Battery Life - Major Disappointment
The battery performance is simply unacceptable for a wearable device in 2026. Samsung advertises multi-day battery life, but in real-world usage, I'm barely making it through a single day. The ring requires charging almost daily, which defeats the purpose of a convenient, always-on health tracker.
Key battery issues:
Inconsistent battery drain, sometimes losing 40-50% overnight
It just went down 10% as I was typing this
Battery degradation seems to occur quickly after just 12 months of use
What I Expected vs. Reality
I expected a sleek, reliable health tracker that I could wear 24/7 without thinking about it. Instead, I got a device that requires constant attention, frequent charging, and delivers questionable data accuracy.
Bottom Line
For the premium price point, the Samsung Galaxy Ring simply doesn't deliver. The poor battery life alone is a deal-breaker, and the performance issues make it difficult to trust the health data it provides. Until Samsung addresses these fundamental problems with a hardware or software update(and it had 2 or 3 updates already), I cannot recommend this product.
Would I recommend it? No. Save your money and look at alternatives with proven battery life and reliability.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, February 17, 2026
Hey there OC_User,
Thank you for taking the time to reach out and share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. We can understand how frustrated you may feel if you're battery on your device is no longer performing up to your expectations. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Please feel free to let us know if you would like to share any other feedback with us or if you would like further assistance after reviewing the resources shared below by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for taking the time to reach out and share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. We can understand how frustrated you may feel if you're battery on your device is no longer performing up to your expectations. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Please feel free to let us know if you would like to share any other feedback with us or if you would like further assistance after reviewing the resources shared below by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
1
Severely disappointed and I'm a fan of Samsung.
on January 4, 2025
Posted by: Michael B
from Greenville, SC
Verified Purchase:Yes
Ring started off with acceptable battery life, then after a week battery had to be charged multiple times a day and wouldn't make it through the night with just > 50% charge. The ring is currently back at Samsung. I only had the ring for ~2 weeks before it had to be sent in for repairs. Samsung wouldn't just replace the ring.
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 7, 2025
Hello there Michael,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your battery life. If you would like any further assistance after reviewing the resource provided, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your battery life. If you would like any further assistance after reviewing the resource provided, feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Posted by: Anonymous7712
from Seattle, WA
Verified Purchase:Yes
Useless. Stop wearing it after a couple of weeks. Steps count is not correct. Sleep detection is not working properly.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Hello there Anonymous7712,
Thanks for sharing your experience with using the Samsung Galaxy Ring. Your feedback is appreciated. If your Galaxy Ring is showing inaccurate step count or failing to detect sleep, try troubleshooting by ensuring proper fit, checking Bluetooth connectivity, rebooting the ring, and verifying Samsung Health app settings and permissions. If what you're experiencing is not resolved, please feel free to submit an error report to our engineers. For your convenience, I have linked a few helpful resources below for your review. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for sharing your experience with using the Samsung Galaxy Ring. Your feedback is appreciated. If your Galaxy Ring is showing inaccurate step count or failing to detect sleep, try troubleshooting by ensuring proper fit, checking Bluetooth connectivity, rebooting the ring, and verifying Samsung Health app settings and permissions. If what you're experiencing is not resolved, please feel free to submit an error report to our engineers. For your convenience, I have linked a few helpful resources below for your review. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
1
Ring does not hold a charge more then a day
on July 2, 2025
Posted by: Extremelyfrustrated
[This review was collected as part of a promotion.] The ring stopped holding a charge after a couple of months. Called tech support after calling 4 times with no resolve they asked me to send the ring in. They said they would send a return label emailed to me. Recieved email with no return label and the wrong info on what was told to them as the problem. Have had issues with the last few items purchased from Samsung and have been purchasing for years with no problem. Very hard to deal with as a company now. Never called back because they have already taken hours of my life away from me with no resolve. Very frustrating.
Value
1
Response from Samsung USBy R&R Team, July 2, 2025
Aloha Extremelyfrustrated,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US