Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
5
Fancy Sleep Tracker
on November 17, 2025
Posted by: Confused
[This review was collected as part of a promotion.] I've been using my Ring for a while, and I think I have a pretty good idea about how to use it. However, in still struggling with what Galaxy AI brings to the health tracking. I haven't been terribly impressed with the suggestions that it provides.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ron M
from Lockport NY
Verified Purchase:Yes
The Samsung Galaxy Ring is awesome. The only thing I don't like is that it registers your sleep score when you get up to use the rest room and then it gives you a poor sleep score.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This this is beautiful
on November 16, 2025
Posted by: Lilbbithhhh
[This review was collected as part of a promotion.] Hey the galaxy ai on this thing is awesome 👌. I use this ring to track my step heart rate and everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not great long term
on November 15, 2025
Posted by: JMack
This ring was great at the beginning but like other reviews, after just 10 months I have to charge the ring every other day. Just this morning after I charged it to 100%, it dropped to 87% within an hour and a half. I was simply in the kitchen doing tasks. It also doesn't accurately count steps all the time. Example when I get up in the middle of the night to use the restroom, it doesn't count the steps or if I've been laying down for a bit then get up to do things, it won't count the steps. It also isn't tracking my sleep as accurate. Within just 3 months of having it, the color started wearing off on the edges (I purchased a black ring). Really disappointed in the longevity of this product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, November 17, 2025
Hello JMack,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor and critiques as we improve our product line based on customer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please ensure that your Galaxy Ring fits properly and that your location permissions are enabled for the Samsung Health app, if your device is not tracking your steps correctly. The Galaxy Ring tracks steps using its internal sensors to detect your hand's movement. A few steps might not be counted if your hand is stationary (e.g., pushing a stroller), the ring isn't worn correctly, or if the app is set to prioritize data from your phone over the ring. Feel free to review the resources provided below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like any further assistance afterward, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor and critiques as we improve our product line based on customer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please ensure that your Galaxy Ring fits properly and that your location permissions are enabled for the Samsung Health app, if your device is not tracking your steps correctly. The Galaxy Ring tracks steps using its internal sensors to detect your hand's movement. A few steps might not be counted if your hand is stationary (e.g., pushing a stroller), the ring isn't worn correctly, or if the app is set to prioritize data from your phone over the ring. Feel free to review the resources provided below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like any further assistance afterward, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy until they fix Battery/Design issue
on November 15, 2025
Posted by: JohnP
Started having the dreaded battery issues of lasting 1-2 day at 14 months, warranty is 12 months. At 15 months it won't stay connected to phone and won't hold a charge. Don't see it under my Samsung Care + with my VIP advantage, looks like all older devices were removed when VIP advantage renewed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 17, 2025
Greetings JohnP,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor and critiques as we strive to improve our product line based on our customer feedback. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor and critiques as we strive to improve our product line based on our customer feedback. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Lenard B
Verified Purchase:Yes
I wanted something more comfortable to wear to track my sleep than my galaxy watch and this ring has been great ! I am a loyal fan of Samsung products !
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2025
Posted by: Juan23
from Springdale AR
This is definitely one of those.That's a big package on a small item. The ring packs a lot of features that I like.I personally I got it to help me track my steps And sleep since before I would always rely on my watch.And my phone and sometimes my sleep would not get counted.Since the phone would die at the middle of the night or the watch. The case being a charger as well is a huge plus since sometimes I just charge the case on weekend trips and don't have to worry about carrying an extra cable.The ring has a very good battery life as well and can go up to a week without needing charge. The only downside the ring has is that mine has is that the color has started to fade from the bottom where it normally Hits my desk or from grabbing things. Thequality is super durable and the design is very comfortable to wear.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2025
Posted by: Juan23
Big things on a small package, very accurate for counting My sleep hours and steps, I mainly use it for that as I don't like to carry my phone when I go working out or running. And sometimes I forget to charge my watch. So it doesn't count my sleep. The ring definitely helps keep track of all those things without even having to worry about it or thinking about it.
Written by a customer while visiting Samsung US