Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Posted by: Bryan Vo
from Austin, TX
Verified Purchase:Yes
Good ring for health. Just a bit wonder when there a lot of people has problem with the battery after a while. My test ring (user trial) also has the same situation. Battery when bad after around 8 months used, cannot hold the charge, then keep disconnecting with phone, finally never change again. Hopefully this one will last longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stick to an Aura Ring
on November 24, 2025
Posted by: JayAllDay
from New York, NY
I have had this device for a year now, and I must say, the battery life is absolutely terrible. It barely lasts through the day, which is incredibly frustrating. Additionally, the step count is consistently inaccurate, making it nearly impossible to trust the data. Overall, I am quite disappointed with the performance of this device.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 25, 2025
Hello there JayAllDay,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When it comes to your step count, please ensure that your Galaxy Ring and the Samsung Health app have the latest software updates, submit an error report for what you may be experiencing, and wear it on your non-dominant hand to avoid false counts from daily activities. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. When it comes to your step count, please ensure that your Galaxy Ring and the Samsung Health app have the latest software updates, submit an error report for what you may be experiencing, and wear it on your non-dominant hand to avoid false counts from daily activities. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us after reviewing the resources shared by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Written by a customer while visiting Samsung US
Customer Rating
5
Nice no subscription
on November 22, 2025
Posted by: Meetsingh
[This review was collected as part of a promotion.] Its an best ring i have tried it. No nonsense subscription required, application is very clean and pretty accurate, i hope Samsung will add more features with galaxy ai soon. To make more out of ring.battery life is very good better then ultra human or oura
Value
5
Written by a customer while visiting Samsung US
Posted by: mp25
from New York
Verified Purchase:Yes
I've been wearing the ring for a few weeks now and mostly forget that it's even on my finger. It is very lightweight and comfortable. I initially had it on my middle finger but moved it to the pointer finger as it's easier to get on and off in my case. Hopefully future versions can add more utilities like blood pressure monitoring. Nice to have everything in the same ecosystem although I do also use the Hume band simultaneously and would like to see better integration.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Will not last
on November 20, 2025
Posted by: Disappointed
It's a great product when it works but after about an year and a half of owning this ring, it does not hold a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, November 21, 2025
Greetings Disappointed,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
5
So much fun and sooooo many features
on November 18, 2025
Posted by: OneEyedKingDB4D
[This review was collected as part of a promotion.] Galaxy ai is amazing, fast, and full of love. Where would I start if it wast so fun. Well have to go wear my ring. THANKS!
Value
5
Written by a customer while visiting Samsung US
Posted by: P Raney
Verified Purchase:Yes
I love all the features and reminders. Durable and I can shower and everything with it!
Written by a customer while visiting Samsung US
Posted by: Ayanna
from Staten Island
Verified Purchase:Yes
I return it for 7 an it work but it help with my sleep an health so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US