Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Average customer rating
4.2
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,222
4 Stars
290
3 Stars
158
2 Stars
96
1 Star
172
72%of customers recommend this product.
(
461 out of
639)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Black - (2024)
Customer Rating
4
Very accurate
on December 5, 2025
Posted by: Buddykat
[This review was collected as part of a promotion.] I generally love most things about my Galaxy Ring. The sleep measurements are extremely accurate for me. I just wish the battery life were longer or additional chargers were more affordable (and compatible with all ring sizes).
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Toledo, OH
Verified Purchase:Yes
Very nice quality and the charge lasts a long time. I like the health things that it monitors. Gkad I purchased the ring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bricked halfway through product warranty
on December 4, 2025
Posted by: Jayk
from Utah
This product should be recalled.
The battery on the Samsung Ring is considered by Samsung to be a "consumable" yet cannot be replaced.
The battery on the Samsung Ring is considered by Samsung to be a "consumable" yet cannot be replaced.
So when my 6 month old ring battery went to 8 hours to get to 42% and then 45min to go to 0%, I, a Samsung owner of their stove, washer and dryer, tv, and galaxy phones with the 3, has to enter the broken process to fix it.
Do not buy unless you plan to get one every 3-6 months.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 5, 2025
Greetings Jayk,
Thanks for sharing your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for sharing your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent as an alternative or combination with wa
on December 4, 2025
Posted by: Tedex10
[This review was collected as part of a promotion.] I enjoy my galaxy ring. Use it with my phone for better monitoring. I like that it monitors sleep since I don't wear my watch to sleep. Wish samsung would add the automatic exercise tracking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Appearance is nice but limited functionality
on December 3, 2025
Posted by: Bdj2117
[This review was collected as part of a promotion.] The aesthetics of the product are nice but in comparison to other similar products features are limited.
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Howdy Bdj2117,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to provide our customers with exceptional experiences and quality products. The Galaxy Ring has an advantage over its competitors with its deep integration with the Samsung Health ecosystem and a lack of required subscription fees. It's a great option for Android users! The Galaxy Ring is also thinner and lighter, with a concave design that protects against scratches and feels more comfortable for most users. Also, the included portable charging case is a game-changer, allowing you to top up the battery on the go. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to provide our customers with exceptional experiences and quality products. The Galaxy Ring has an advantage over its competitors with its deep integration with the Samsung Health ecosystem and a lack of required subscription fees. It's a great option for Android users! The Galaxy Ring is also thinner and lighter, with a concave design that protects against scratches and feels more comfortable for most users. Also, the included portable charging case is a game-changer, allowing you to top up the battery on the go. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Everything is excellent from tracking to Sleep quality but can improve on physical activity and workouts. It's not automatically tracking the workouts. I bought it only for activity tracking but a little disappointed on that aspect. I wish they update that in next versions.
I would recommend this to a friend!
Features
2
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Good day Sai,
Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Posted by: Drew
Verified Purchase:Yes
My period is not being tracked accurately
It is giving me inaccurate information
It is giving me inaccurate information
Performance
1
Response from Samsung USBy R&R Team, December 4, 2025
Aloha Drew,
Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Cycle tracking predications are inaccurate in Samsung Health
https://www.samsung.com/us/support/troubleshoot/TSG10004564/
Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Cycle tracking predications are inaccurate in Samsung Health
https://www.samsung.com/us/support/troubleshoot/TSG10004564/
Written by a customer while visiting Samsung US
Posted by: Charli
from Massachusetts
Verified Purchase:Yes
Does exactly what I need it for. A little bulky but great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US